The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) will host a virtual training session on customer service for automotive repair shops on June 10. Sheryl Driggers of Collision Advice will present The First Call Matters at 6:30 p.m. (EDT) via Zoom. The session targets customer service representatives at automotive repair facilities. Registration for […]
June 5 CIECA Webinar Examines AI in the Customer Experience
The Collision Industry Electronic Commerce Association (CIECA) announced that the next CIECA Webinar, AI in the Customer Experience, will be held on Thursday, June 5 at 2 p.m. (EDT). The one-hour live broadcast will feature Abhijeet Gulati, Senior Director of Artificial Intelligence and Machine Learning Engineering at Mitchell, an Enlyte company, and Gaurav (Rav) Mendiratta, […]
ASE April 15 Webinar Examines Planning for Proper Corrosion Protection
The National Institute for Automotive Service Excellence (ASE) is hosting a free webinar on Tuesday, April 15 at 4:00 p.m. (EDT) entitled Planning for Proper Corrosion Protection. Restoring a vehicle’s original corrosion protection involves multiple products for both internal and external areas. Given the complexity of modern repairs, it is crucial to review OEM procedures […]
April 17 CIECA Webinar Examines Tariff Impact on Collision Repair Industry
The Collision Industry Electronic Commerce Association (CIECA) announced that it is planning a special Webinar on Thursday, April 17 at 2 p.m. (EDT), Tariff Turbulence and the Collision Industry. The one-hour live broadcast will feature Ryan Mandell, director, claims performance for Mitchell, an Enlyte company. Registration for the April 17 CIECA webinar is available online. […]
Auto Care Association to Host Tariffs, Trade Update Webinar April 9
The Auto Care Association will host a live webinar, Tariffs and Trade Update, on April 9, 2025, from 2-3 p.m. (EDT) to provide auto care industry professionals with the latest insights on trade developments and tariffs. The webinar will feature Nicole Bivens Collinson, managing principal, operating committee member, and international trade and government relations practice […]
ASE April 1 Webinar Examines Color Theory and Spray-Out Techniques
The National Institute for Automotive Service Excellence (ASE) will host a free webinar on Tuesday, April 1 at 4:00 p.m. (EDT) titled Color Theory and Creating Proper Spray-Outs. Matthew Moore from Axalta Coating Systems will present an introduction to the three dimensions of color and other factors necessary for successful color matching. The session will […]
March 25 ASE Webinar to Explore Advancements in Abrasive Technology
The National Institute for Automotive Service Excellence (ASE) is offering a free webinar on Tuesday, March 25, at 4:00 p.m. (EDT) titled Advancements in Abrasive Technology. The session will explore recent developments in abrasives and their impact on refinishing quality and shop productivity. Luke Riveness, a technical expert in collision repair, will lead the discussion, […]
March 27 CIECA Webinar Examines 3D Printing in Collision Repair
The Collision Industry Electronic Commerce Association (CIECA) announced that the next CIECA Webinar, 3D Printing in Collision Repair, will be held on Thursday, March 27 at 2 p.m. (EDT). The one-hour live broadcast will feature Harold Sears, head of the advisory council for Auto Additive, and Gerry Poirier, a consultant with Vector Squared. During the […]
ASE Offers Free Introduction to Calibration and Diagnostics Webinar January 28
The National Institute for Automotive Service Excellence (ASE) is hosting a free webinar on Tuesday, Jan. 28 at 4:00 p.m. (EST) entitled Introduction to Calibration and Diagnostics. In this online presentation, technical experts with Elite Tuned will cover the use of the HP tuners software and hardware. This information will help with diagnostics and how […]
February 6 CIECA Webinar Provides Collision Industry Update
The Collision Industry Electronic Commerce Association (CIECA) announced that the next CIECA Webinar will be held on Thursday, February 6 at 2 p.m. EST. The one-hour live broadcast will feature Greg Horn, chief industry relations officer at PartsTrader, presenting Collision Industry Update: What You Need to Know. During the free webinar, Horn will explore how […]
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