New owner managing comes from extended family of insurance appraisers and auto appraisal franchise owners. The Doan Group, a national provider of auto, specialty vehicle, equipment, and property appraisal and adjusting services, announced the addition of a new insurance claim appraisal franchise servicing Maine, New Hampshire, and Vermont. Cassandra Caravella, the new franchise owner, hails […]
Vermont Allows Out-of-State Adjusters and Appraiser in Wake of Major Flooding
In response to the State of Emergency declared July 9 by Vermont Governor Phil Scott following heavy rains and anticipated floodings, the Commissioner of the Department of Financial Regulation announced that the Department is allowing property and casualty insurance carriers to use individual adjusters not licensed in Vermont. Guidance on the use of adjusters not […]
Labor Rate Survey Bill Introduced in Vermont
Legislation would require the Commissioner of Financial Regulation to survey labor rates and establish a minimum rate. A bill introduced by five members of the Vermont House of Representatives February 2 proposes to establish minimum reimbursement rates for labor on automobile insurance claims. House Bill 160 (HB160), introduced by Rep. Kevin Christie, Rep. Kenneth Goslant, […]
NOVUS Glass Adds Location in Vermont
NOVUS Glass announced a new franchise, NOVUS Glass of St. Albans, in St. Albans, Vt. has joined its network of advanced glass repair and replacement centers in the United States. With years of experience in customer service, logistics and everything automotive, NOVUS Glass of St. Albans technicians Josh Strong, Dakota Phenix and Joseph Deslauriers are […]
Aftermarket Collision Repair Parts Disclosure Bill Introduced in Vermont
Legislation seeks to require CAPA certification, disclosure on estimates. Prohibits non-OEM parts on vehicles with less than 30,000 miles during first two years. A bill to regulate the use of aftermarket parts during insurance paid repairs was introduced on January 7 in Vermont. House Bill 522 (HB522) seeks to enact a new section to Title […]
Vermont Insurance Division Bulletin Cautions Insurers that Consumers Can Request Physical Inspections versus Virtual Claims Systems
The Vermont Department of Financial Regulation Division of Insurance issued its Insurance Bulletin No. 206 titled Virtual Adjustment of Vehicle Partial And Total Loss Claims that clarifies that insurance companies must provide an in-person inspection by a licensed adjuster within a reasonable period of time if requested by a claimant. According to the bulletin, the […]
Vermont Supreme Court Awards Over $40,000 to Collision Repair Shop in Short Pay Case
Justices reverse Superior Court ruling in favor of Nationwide Insurance in assignment of benefits lawsuit involving over 70 claims. The Vermont Supreme Court on June 28 reversed a lower court ruling that had overturned a jury award of over $40,000 to a Vermont collision repair facility that had sued Nationwide Insurance for underpayments on claims. […]
Fisher Auto Parts Acquires Burlington Foreign Car Parts
Fisher Auto Parts co-president Herb Godschalk announced today the company acquired Burlington Foreign Car Parts (BFCP). BFCP operates nine locations, made up of six in Vermont, two in New Hampshire and one in New York. Adam Glaser will stay on following the acquisition and will continue to help grow the business. “We are thrilled to […]
Sanel Auto Parts Joins NAPA, Acquires 8 Stores
Sanel Auto Parts, Co. announced that the company is joining NAPA Auto Parts. Under its new name, Sanel NAPA, the company will continue to be independently owned and operated by the Segal family, the fourth generation to lead the company. The parts and paint distributor will also be purchasing eight additional NAPA stores, three in […]
JN Phillips Auto Glass to Open Eight New Stores Servicing New Hampshire, Maine and Vermont
JN Phillips Auto Glass, a New England-owned company, announced a new investment initiative for servicing auto glass customers across Northern New England, including New Hampshire, Maine, and Vermont. The company plans to open eight auto glass service centers across the region during the next 36 months. The company will also expand its mobile fleet and establish […]