Mitchell today announced plans to enhance its AutocheX portfolio of consumer communication services through a joint collaboration with UpdatePromise. In addition to expanding its AutocheX consumer satisfaction index (CSI) service, Mitchell will introduce new digital solutions for repair status messaging to vehicle owners and online reputation management for collision repairers. The new products will be […]
UpdatePromise Makes Mass Campaign Tool Free During COVID-19 Crisis
UpdatePromise announced that it will be helping dealerships nationwide to communicate with their customers and employees by offering its Mass Campaign tool free for the next 60 days. Dealerships have shut down portions of their businesses or their entire operations altogether. During these uncertain times, communicating with their employees, vendors and customers can be problematic […]
Traver Connect Announces Strategic Partnership with UpdatePromise
Traver Connect, a provider of customer experience service business development center (BDC) solutions announced that it has entered into a strategic partnership with UpdatePromise, the provider ofcommunication solutions to automotive insurers, repairers, and dealerships throughout North America. The integrated offering enables dealerships to maximize customer engagement by providing solutions before, during, and after the service […]
Mitchell Partners with UpdatePromisePay for Glass Payments
UpdatePromise announced that it has partnered with Mitchell International to have UpdatePromisePay be the Merchant Services Provider for Mitchell Cloud Glass. The integrated payment solution is set to launch early in the first quarter. “We chose UpdatePromise because our two companies are aligned when it comes to Consumer Experience and Technology. The alignment between our […]
Sugato Chattopadhyay Named Director of IT at UpdatePromise
UpdatePromise announced the recent addition of Sugato Chattopadhyay, who will act as the company’s new Director of IT. Chattopadhyay joins the UpdatePromise team with over 25 years of Global IT experience with Companies such as HP, Apple, Cognizant and Accenture. Chattopadhyay will leverage his knowledge and experience in areas such as artificial intelligence, blockchain and […]
UpdatePromise Unveils New Electronic Signatures Feature
UpdatePromise recently released its new Integrated Electronic Signatures feature within its Consumer Lifecycle Experience Solution. The new feature adds yet another layer of efficiency for both UpdatePromise users and their customers. “UpdatePromise continues delivering innovative solutions to the automotive services industry with this latest release” says UpdatePromise’s COO Richard Pannazzo, “Continuing our mantra of creating […]