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You are here: Home / Archives for UpdatePromise

Mitchell Partners with UpdatePromise on Enhanced Solution for Vehicle Owner Communication and Engagement

September 10, 2024 By CollisionWeek Editor

Solution integrates repair status updates into Mitchell Connect and allows collision repair facilities to conduct post-repair customer satisfaction surveys. Mitchell, an Enlyte company, today introduced its latest software solution: Mitchell ServiceLink powered by UpdatePromise. Using the solution, collision repair facilities can email or text policyholders automated vehicle repair status updates from within the Mitchell platform. […]

Filed Under: News Tagged With: Agreements Signed, Customer Satisfaction, Mitchell International, UpdatePromise

Hunter Engineering Announces Integration with UpdatePromise

December 8, 2023 By CollisionWeek Editor

Hunter Engineering announced a new integration partnership with leading automotive software provider UpdatePromise. The integration will allow service advisors quick access to Hunter’s Quick Check Drive and Quick Tread Edge autonomous inspection results, allowing them to identify alignment and tread depth concerns and bring them to the attention of vehicle owners. With electrification expected to […]

Filed Under: News Tagged With: Agreements Signed, Hunter Engineering, Integrations, UpdatePromise

Mitchell Announces Enhanced AutocheX Digital Services Through UpdatePromise Collaboration

September 29, 2020 By CollisionWeek Editor

Mitchell today announced plans to enhance its AutocheX portfolio of consumer communication services through a joint collaboration with UpdatePromise. In addition to expanding its AutocheX consumer satisfaction index (CSI) service, Mitchell will introduce new digital solutions for repair status messaging to vehicle owners and online reputation management for collision repairers. The new products will be […]

Filed Under: News Tagged With: Agreements Signed, AutocheX, Mitchell International, UpdatePromise

UpdatePromise Makes Mass Campaign Tool Free During COVID-19 Crisis

March 25, 2020 By CollisionWeek Editor

UpdatePromise announced that it will be helping dealerships nationwide to communicate with their customers and employees by offering its Mass Campaign tool free for the next 60 days. Dealerships have shut down portions of their businesses or their entire operations altogether. During these uncertain times, communicating with their employees, vendors and customers can be problematic […]

Filed Under: News Tagged With: Coronavirus, UpdatePromise

Traver Connect Announces Strategic Partnership with UpdatePromise

February 18, 2020 By CollisionWeek Editor

Traver Connect, a provider of customer experience service business development center (BDC) solutions announced that it has entered into a strategic partnership with UpdatePromise, the provider ofcommunication solutions to automotive insurers, repairers, and dealerships throughout North America.  The integrated offering enables dealerships to maximize customer engagement by providing solutions before, during, and after the service […]

Filed Under: News Tagged With: Agreements Signed, UpdatePromise

Mitchell Partners with UpdatePromisePay for Glass Payments

January 15, 2020 By CollisionWeek Editor

UpdatePromise announced that it has partnered with Mitchell International to have UpdatePromisePay be the Merchant Services Provider for Mitchell Cloud Glass. The integrated payment solution is set to launch early in the first quarter.  “We chose UpdatePromise because our two companies are aligned when it comes to Consumer Experience and Technology. The alignment between our […]

Filed Under: News Tagged With: Agreements Signed, Mitchell International, UpdatePromise

Sugato Chattopadhyay Named Director of IT at UpdatePromise

February 2, 2018 By CollisionWeek Editor

UpdatePromise logo

UpdatePromise announced the recent addition of Sugato Chattopadhyay, who will act as the company’s new Director of IT. Chattopadhyay joins the UpdatePromise team with over 25 years of Global IT experience with Companies such as HP, Apple, Cognizant and Accenture. Chattopadhyay will leverage his knowledge and experience in areas such as artificial intelligence, blockchain and […]

Filed Under: News Tagged With: People, UpdatePromise

UpdatePromise Unveils New Electronic Signatures Feature

February 3, 2017 By CollisionWeek Editor

UpdatePromise recently released its new Integrated Electronic Signatures feature within its Consumer Lifecycle Experience Solution. The new feature adds yet another layer of efficiency for both UpdatePromise users and their customers. “UpdatePromise continues delivering innovative solutions to the automotive services industry with this latest release” says UpdatePromise’s COO Richard Pannazzo, “Continuing our mantra of creating […]

Filed Under: News Tagged With: UpdatePromise

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