Volkswagen announced October 1 to its Certified Collision Repair Facility (CCRF) participants that Volkswagen customers, in warranty or not, can receive a free courtesy tow to the nearest VW certified collision center. Starting in January 2020, Volkswagen customers who are subscribed to its Car-Net service will have access automatically, or they can call Volkswagen Roadside […]
Urgently Launches Collision Logistics Management to Improve Towing Experience for Insurers and Customers
Urgently, the global mobility and roadside assistance platform, today introduced Collision Logistics Management, that aims providing a more efficient, transparent and cost-saving alternative to existing accident scene and secondary towing processes for insurers and policyholders. Urgently Collision Logistics Management leverages technology with collision protocols to improve transparency and efficiency through each step of the process, […]
Volvo Car USA Launches Complimentary Tow for Life
Volvo Car USA is expanding the suite of complementary services available to Volvo owners with “Tow for Life”. This service works alongside the recently launched Volvo Car Accident Advisor and the Volvo Lifetime Replacement Parts & Labor Warranty. “Tow for Life ensures that in the event of a breakdown, help is on hand no matter […]
Manhattan District Attorney Charges Collision Repair Facilities as Part of Illegal Monopoly That Dominated Towing Industry in New York City
Towing and collision repair firms alleged part of organized crime operation that maintained “Violent Monopoly” in Manhattan, Bronx, Queens, Brooklyn, and Long Island. Alleges hundreds of thousands of dollars of insurance fraud. Manhattan District Attorney Cyrus R. Vance, Jr., New York City Police Commissioner James P. O’Neill, and New York City Department of Investigation (DOI) Commissioner […]
Urgent.ly Announces Collaboration With CCC for Towing Dispatch
Urgent.ly, the digital roadside assistance platform, announced it is working with CCC Information Services Inc. (CCC) to contribute roadside assistance data and services to CCC’s recently launched connected data exchange. CCC X will integrate Urgent.ly data into software-driven services to enable the automatic dispatch of the company’s more than 39,000 connected roadside assistance vehicles to […]
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