BAR received 30 complaints during roughly one year when the business had been licensed. A California administrative law judge has suspended the automotive repair dealer registration of Los Angeles collision repair facility LA Custom Collision LLC, finding that the business ran a predatory towing and storage-fee scheme that defrauded crash victims and their insurers out […]
Rhode Island Legislature Passes Bill to Raise Total Loss Threshold to 85%
For the second year in a row, Rhode Island total loss thresholds have been adjusted. The Rhode Island General Assembly has passed legislation that would raise the threshold at which an insurer may declare a damaged vehicle a total loss to 85% of its pre-accident fair market value, up from the 80% ceiling set in […]
ABPA Releases Video Companion to Its ‘Totaled’ Total Loss Report
The Automotive Body Parts Association released a video drawn from its consumer research report on vehicle total losses, “Totaled: The Real Costs of Vehicle Loss,” extending a consumer-education effort the association launched when the report debuted earlier in the month. The video pulls excerpts and findings from the report, which examines why a growing share […]
ABPA Consumer Study Pairs Total Loss Findings With Industry Push This Week on REPAIR Act
The Automotive Body Parts Association (ABPA) on May 14 released a consumer research report on the financial and mobility consequences of vehicle total loss determinations, then on May 15 followed with an advocacy push urging the industry to contact Congress on the federal REPAIR Act ahead of what ABPA describes as the bill’s next legislative […]
South Dakota House Committee to Hear Bill Setting 75% Total Loss Threshold
Insurance trade group opposes measure that passed Senate 27-6 The South Dakota House Transportation Committee is scheduled to hear Senate Bill 227 on today, a measure that would prohibit insurers from declaring a vehicle a total loss unless repair costs reach at least 75% of its pre-damage value. The bill, introduced by Sen. Steve Kolbeck, […]
UK Insurers Pay $268 Million to Motorists in Settlement for Underpaid Claims
British motor insurers will compensate an estimated 270,000 customers a total of £200 million ($268.5 million) after regulators found the companies underpaid claims for stolen and totaled vehicles. The Financial Conduct Authority (FCA) said in September that insurers made automatic deductions for assumed pre-existing damage without proper justification, violating rules on fair claims handling. The […]
Latest CCC Crash Course Examines How Economic and Supply Chain Disruptions Are Reshaping Claims and Repair Landscape
Rising tariffs, consumer financial pressure and increasing vehicle complexity are creating cascading effects throughout the claims and collision repair ecosystem. CCC Intelligent Solutions Inc. (NASDAQ: CCCS), published its third-quarter 2025 Crash Course report documenting how economic uncertainty is driving structural changes across original equipment manufacturers, suppliers, insurers and repair shops. The report draws from 300 […]
State Farm Expands Estimating Platform Options Nationwide for Select Service Network
Insurer to offer choice between CCC One and Mitchell Cloud Estimating following successful Ohio pilot program. State Farm announced September 8 that it will expand estimating platform options for its Select Service collision repair network nationwide, building on a successful pilot program launched in 2024. The nation’s largest private passenger auto insurer will now allow […]
Copart Reports 22.9% Jump in Net Income on Higher Revenue
Copart Inc. (NASDAQ: CPRT) reported a 22.9% increase in net income during its fiscal fourth-quarter ended July 31as the auto salvage auction company benefited from higher revenue, as total loss frequency has increased, and improved margins. The company said net income attributable to Copart rose to $396 million, or 41 cents per share, for the […]
Rhode Island House Bill That Changes Total Loss Threshold, Documented Procedure Compensation Becomes Law
Legislation raises threshold before a vehicle is declared a total loss and expands definition on documented procedures sources. A Rhode Island House Bill that raises the state’s total loss threshold and clarifies insurers’ obligations regarding OEM repair procedures became law July 5 without Rhode Island Governor Dan McKee’s signature. House Bill 6053 (HB 6053), that […]
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