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You are here: Home / Archives for Texting

CCC Introduces Two-Way, Real-Time Texting to Connect Insurers and Policyholders

October 20, 2020 By CollisionWeek Editor

CCC Information Services Inc. (CCC) announced the expansion of its digital customer experience offering to include two-way, real-time text capabilities. Available today, CCC Quick Chat provides dynamic two-way texting to make it easy for insurers to engage with policyholders throughout the customer journey – from policy to claims and across all lines of business. In […]

Filed Under: News Tagged With: CCC Information Services, FNOL, Texting

NHTSA Reports Increase in Drivers Text-Messaging in 2014

October 5, 2015 By CollisionWeek Editor

NHTSA Driver Use of Electronic Devices By Age

The National Highway Traffic Safety Administration saw an increase of nearly 30 percent in drivers that were observed text messaging or visibly manipulating a handheld device in 2014 versus the previous year. According to research by the U.S. Department of Transportation National Highway Traffic Safety Administration (NHTSA) the percentage of drivers observed text-messaging or visibly […]

Filed Under: Research Tagged With: Hand-held devices, NHTSA, Texting, traffic safety

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