Report recommends ways to expand consumers’ repair options, including more enforcement, and use of voluntary agreements between manufacturers and independent repairers. In a new report to Congress, the Federal Trade Commission identifies numerous types of repair restrictions across industries such as mobile phones and automobiles. Concerns raised in the report and by proponents of an […]
Safelite Acquires Auto Glass Provider in Michigan
Safelite Group announced the acquisition of Troy Auto Glass in Troy, Mich. The transaction was completed on Wednesday, April 28. “Welcoming associates from Troy Auto Glass is such a great pleasure,” said Tom Feeney, president and CEO of Safelite Group. “Their talented team takes pride in providing old-fashioned and friendly service, earning them a highly […]
John Stacy Named Executive Vice President, Supply Chain at Safelite Group
Safelite Group, parent company to Safelite AutoGlass and Safelite Solutions, announced John Stacy as the company’s new executive vice president, supply chain. “Our industry-leading supply chain has long played a key role in Safelite’s success, helping us serve customers where and when they need us most,” President and CEO Tom Feeney said. “Supply chain excellence […]
Safelite Acquires Lee & Cates Glass Auto Glass Division
The Safelite Group announced the acquisition of the Lee & Cates Glass auto glass business. The transaction was completed on Friday, November 6. Lee & Cates Glass was founded in 1926 by brothers-in-law Thomas D. Lee Sr. and Raymond H. Cates in Jacksonville, Fla. The company grew into a full-service glass business with locations throughout […]
Safelite Solutions Cancels Partnership with Westhill
Safelite announced that is was dissolving the relationship with Westhill Inc. that was announced in January. As part of the move, Tom Feeney, President and CEO of Safelite, is resigning his board position. Westhill Inc. is an Atlanta-based digital solutions company serving the property and casualty insurance industry. Feeney said, “Over the past few months, […]
Ryan Trierweiler Named Chair of Safelite AutoGlass Foundation
Safelite AutoGlass announced the appointment of Executive Vice President, People and Leadership, Ryan Trierweiler as Chair of the Safelite AutoGlass Foundation. “The Foundation reflects the caring hearts of our people and helps us fund programs for many charitable organizations supporting communities across the country where our 16,000 associates live and work,” said CEO and President […]
Safelite AutoGlass Donates PPE to Two Ohio Hospitals
Safelite AutoGlass yesterday donated personal protection equipment (PPE) to two local Columbus, Ohio hospitals, including Nationwide Children’s and OhioHealth. Each hospital received 200,000 latex gloves and 1,000 N95 face masks. Knowing the critical need for medical supplies for frontline workers amid COVID-19, Safelite decided to activate their local teams across the country to gather together […]
Safelite Group to Relocate Boston-Area Claims Management Contact Center Operations
Safelite Group announced plans to relocate its Burlington, Mass. contact center operations to Billerica during the second quarter of this year. “For many years, our goal has been to continue investing in the Boston area,” said Renee Cacchillo, Safelite Executive Vice President, Customer Experience. “This move exemplifies Safelite’s Nationally Powered Locally Driven strategy, combining our […]
Safelite Partners with Digital Solutions Provider
Safelite Solutions announced a new strategic partnership with Westhill Inc., an Atlanta-based digital solutions company offering technology that redefines the traditional property insurance claims process, resulting in a enhanced policyholder experience. Westhill has developed a reputation-based management system that connects the policyholder, service provider, and claims professional through a common digital platform to expedite any […]
Howard Bruss Named Chief Information Officer at Safelite Group
Safelite Group, parent company to Safelite AutoGlass, the nation’s largest provider of vehicle glass repair, replacement, and recalibration services, and Safelite Solutions, the nation’s leading fleet and insurance claims management service partner, announced Howard Bruss as the company’s Senior Vice President and Chief Information Officer. “We recognize the continued importance of technology and its integral […]