To support their growth in handling non-glass claims, which includes answering over 2 million First Notice of Loss calls providing insurance-related services and solutions, Safelite Solutions is partnering with Ingo Money to provide a service for their customers – one that makes the processing of minor auto physical damage claims easy and convenient. With Ingo […]
Safelite’s Rick Beasley Wins Belron Global Auto Glass Technician Competition
In front of more than 1,500 people including 550 customers, suppliers and colleagues, the 30 best Belron technicians from around the world competed to win the title “Best of Belron”. This year’s top technician was Rick Beasley from Safelite’s Kenosha Service Center in Wisconsin. The competitors represented 15,000 Belron technicians who carry out 11.7 million […]
Safelite Acquires Richardson Auto Glass
The Safelite Group announced it has acquired Richardson Auto Glass. The transaction was completed on June 4. Richardson Auto Glass, that was founded in 1992, serves Dallas, Texas, surrounding communities, and east into Louisiana. “This acquisition nicely leverages the strengths of both businesses and enhances the opportunity to expand our customer base while increasing the […]
Safelite Donates $400,000 to Afrika Tikkun Charitable Organization
A record number of associates from Safelite AutoGlass turned out to raise money for children in need in South Africa. Their friends and family, Safelite suppliers, and insurance clients traveled from all over the globe to join them in Las Vegas to participate in the 9th annual Safelite Challenge. The fundraising event features individual or […]
Clayton, Dubilier & Rice Acquire 40% Stake in Belron
D’Ieteren, the automotive company and parent of Belron, and Clayton, Dubilier & Rice (CD&R), the global private investment firm, announced Sunday that they have entered into exclusive discussions under which CD&R-managed funds would acquire a 40 percent ownership interest in the Belron group, the global vehicle glass repair and replacement company and parent of Safelite […]
Safelite Group Acquires Perfection Auto Glass of Muncie
The Safelite Group announced it acquired the vehicle glass repair and replacement assets from Perfection Auto Glass of Muncie, which provides service in central Indiana. The transaction was completed at the close of business July 21. Perfection Auto Glass is a family-owned operation that has been in business since 2002. The company was started and […]
Safelite Opens Five New Locations in Atlanta
Brings total number of facilities in Atlanta market to 12. Safelite AutoGlass announced it is expanding with a new, second warehouse and four new retail locations to better serve customers in the Atlanta, Ga. market. The additional stores brings the number of retail service facilities in the area to 12. The newest locations include: 6730 […]
Safelite Call Center Opens in New Mexico
Safelite AutoGlass officially opened its fifth contact center on February 9. The facility, located at 4300 Sprint Blvd NE, Rio Rancho, N.M., has seats for up to 1,000 customer service representatives – more than 500 of the people who will fill those seats have been hired. The new facility was announced at a public ceremony […]
Safelite Acquires Nebraskaland Glass
Safelite Group, the vehicle glass services company and owner of Safelite AutoGlass, has reached an agreement to acquire Nebraskaland Glass, Inc., that services eastern Nebraska. The transaction was completed at the close of business November 4. Nebraskaland Glass is a family-owned operation that has been in business since 1964. The company was started and led […]
Safelite Solutions Adding 1000 Customer Service Representatives to Support Claims Management Business
Safelite Solutions announced that it was adding 1,000 new customer service representative (CSR) seats at its new Rio Rancho Contact Center that will open next year. Safelite Solutions also is in the process of remodeling and expanding its existing center in Chandler, Ariz. By February 2017, Safelite will have Customer Service Representative seat capacity of […]