Safelite Group announced plans to relocate its Burlington, Mass. contact center operations to Billerica during the second quarter of this year. “For many years, our goal has been to continue investing in the Boston area,” said Renee Cacchillo, Safelite Executive Vice President, Customer Experience. “This move exemplifies Safelite’s Nationally Powered Locally Driven strategy, combining our […]
Safelite Partners with Digital Solutions Provider
Safelite Solutions announced a new strategic partnership with Westhill Inc., an Atlanta-based digital solutions company offering technology that redefines the traditional property insurance claims process, resulting in a enhanced policyholder experience. Westhill has developed a reputation-based management system that connects the policyholder, service provider, and claims professional through a common digital platform to expedite any […]
Howard Bruss Named Chief Information Officer at Safelite Group
Safelite Group, parent company to Safelite AutoGlass, the nation’s largest provider of vehicle glass repair, replacement, and recalibration services, and Safelite Solutions, the nation’s leading fleet and insurance claims management service partner, announced Howard Bruss as the company’s Senior Vice President and Chief Information Officer. “We recognize the continued importance of technology and its integral […]
Safelite Group Acquires Quick’s Glass Service with Five Locations in California
Safelite Group, the owner of Safelite AutoGlass, announced the acquisition of Quick’s Glass Service. The transaction was completed at the close of business October 25. Quick’s Glass Service has been in business for decades, owned and managed by Clint Harless. With five locations across California, including Marysville, Yuba City, Sacramento, Lodi and Stockton, the acquisition […]
Safelite Group Acquires Auto Glass Specialists
Safelite Group announced it acquired Auto Glass Specialists, a single store location in Glenwood Springs, Colo. The transaction was completed at the close of business August 30. Auto Glass Specialists has been in business for 16 years, owned and managed by Austin Cavender since 2006. The acquisition will expand Safelite’s brick-and-mortar footprint in the area, […]
Coalition Seeks Federal Solution to Establish Vehicle Data Access Rights
Independent repair associations join with insurers, parts suppliers, fleet operators and consumer groups to call for data access guarantees in federal legislation. In comments to U.S. House and Senate committees considering autonomous vehicle legislation, the U.S. Vehicle Data Access Coalition, a broad based and growing group of automotive repair and supplier association and businesses, last […]
Safelite Acquires TruRoad Holdings
Safelite Group and CenterOak Partners LLC, the Dallas,Texas -based private equity firm, announced the sale of TruRoad Holdings to Safelite. The transaction was completed at the close of business yesterday. TruRoad, based in Woburn, Mass., was formed in 2018 through the combination of JN Phillips Auto Glass and existing CenterOak platform investment Techna Glass, Inc. […]
Intelligent FNOL Subject of June CIECA Webinar
The Collision Industry Electronic Commerce Association (CIECA) announced that its next CIECAst webinar examine the first notice of loss process (FNOL). The webcast will feature Michael Naoom, AVP, Claims Experience for Safelite Solutions. Naoom’s presentation, The Modern Claims Experience Using Intelligent FNOL, will be held on Tuesday, June 18th at noon EDT. Registration for the […]
Belron Parent D’Ieteren Group Parts Ways with CEO
The D’Ieteren Board of Directors announced Axel Miller is leaving his position as CEO, Managing Director of D’Ieteren and other positions within the Group and its subsidiaries. D’Ieteren is the majority owner of Belron, the global auto glass replacement business and parent of Safelite. Miller joined the Board of Directors of D’Ieteren as an independent […]
Safelite Acquires Glasspro
The Safelite Group, the vehicle glass services company and owner of Safelite AutoGlass announced the acquisition of Glasspro, Inc. The transaction was completed at the close of business January 4. Glasspro is an independent auto glass repair and replacement company founded in 1995 by Paul Heinauer, a well-respected leader in the industry and pillar of […]