USAA announced that to make the claims experience faster and more efficient, it has worked with the Google Cloud to develop machine learning models that will allow for nearly instant vehicle damage estimates from digital images. According to USAA, images of damaged vehicles are sent to Google Cloud. The images are then analyzed by Google […]
Rhode Island Passes Legislation Clarifying Need for Physical Inspections on Collision Repair Claims Exceeding $2500
Rhode Island amends its unfair claims practice regulations. Jina Petrarca from Auto Body Association of Rhode Island details legislation in interview. The Rhode Island legislature passed House and Senate companion bills that amend and expand the definitions of unfair claims practices committed by insurers with regard to physical inspection, performance of appraisals, retail valuation and […]
Turkey’s Anadolu Insurance Using IBM Watson AI to Process Auto Claim Photos
IBM (NYSE:IBM) and Anadolu Insurance announced that they are working together using artificial intelligence (AI) to accelerate the damage assessment process. IBM Watson Visual Recognition Service, accessible on the IBM Cloud, will help Anadolu Insurance to quickly review and analyze photos that show vehicle damage. In fact, Anadolu Insurance can now upload and assess the […]
Rhode Island Senate Bills Address Insurer Use of Photos in Collision Repair Damage Estimates, Aftermarket Glass ADAS Calibration
Legislation scheduled for hearing tomorrow before Senate Judiciary Committee. Two bills that impact the collision repair and auto glass industry will be included in a hearing before the Rhode Island Senate Committee on the Judiciary. Senate Bill 849 (SB 849) seeks to require that licensed appraisers perform a physical inspection and would prohibit the use […]
Louisiana Legislation Seeks to Prohibit Insurers from Using Photos to Generate Collision Repair Estimates
Legislation would require appraisers and insurers to disclose that consumers are not required to submit photos to obtain an appraisal. Bill also requires insurers to secure a signed aftermarket crash part disclosure. Legislation pre-filed in Louisiana seeks to prohibit appraisers from preparing repair estimates using photographs or telephone calls and require a personal inspection. House […]
Photo Estimating and AI on Agenda for April 9 CIECA Webinar
The Collision Industry Electronic Commerce Association (CIECA) announced its next CIECAst webinar will feature Raj Pofale, founder and CEO at Claim Genius. Pofale’s presentation, Photo Estimating and AI (Artificial Intelligence), will be held on Tuesday, April 9 at noon EDT. Registration for the April CIECAst is available online. During the one-hour live broadcast, Pofale will […]
CCC Introduces Artificial Intelligence Estimating Tool
CCC Information Services Inc. (CCC) announced today it has introduced its AI solution for collision repair estimates. CCC Smart Estimate leverages CCC’s estimating logic and AI photo analytics capabilities to pre-populate an estimate with suggestions for human estimators to review, edit, and advance. Through the process, Smart Estimate AI and human estimators learn from each […]
Snapsheet and Zurich Insurance Group Announce Global Collaboration Agreement
Snapsheet, the provider of virtual claims technology, today announced a new strategic agreement with Zurich Insurance Group. The collaboration marks a global expansion for Snapsheet. Under the agreement, Snapsheet services will be available to Zurich customers in Ireland first, with plans to expand to additional countries across Zurich’s operations in Europe, Latin America and Asia […]
AutoClaims Direct Launches AI Damage Detection Technology
AutoClaims Direct (ACD) announced the release of artificial intelligence (AI) powered damage detection technology embedded within the company’s claims workflow platform, AutoLink. AutoLink’s built-in AI engine now empowers insurers, desk auditors and estimators with the capability of damage detection in all types of vehicle losses. The technology works with traditional appraisals, ACD’s Self(ie) photo estimating […]
Mitchell Third Quarter 2018 Industry Trends Report Examines Photo Estimating Trends
Report finds consumer use of photo based estimating for collision repair experiencing exponential growth. Supplement amount as a percentage of original estimate nearly double physical inspections. Mitchell yesterday released the Auto Physical Damage Edition of its Industry Trends Report (ITR) for the third quarter of 2018. Mitchell provides insights in the report into three industry […]