Property Damage Appraisers Inc. (PDA), the national independent damage estimating firm, announced the launch of PDA Virtual, its customer-driven, no-touch, virtual estimating tool. As COVID-19 has resulted in a 60% increase in virtual estimates industry-wide, the launch of PDA virtual will enable the company to continue to provide clients with the fastest cycle times in […]
Rhode Island Reinstitutes Requirements for Physical Inspection of Collision Repair Claims Following Reopening
Insurance regulator will resume enforcement of regulations requiring physical inspections on claims over $2500. The Rhode Island Department of Business Regulation Insurance Division announced it will resume enforcement of physical inspection requirements that had been paused in March due to the coronavirus pandemic. On July 1, the Division updated its Bulletin Number 2020-2 that had […]
Interview: Yaron Saghiv, UVeye
Vehicle inspection system startup mixes the latest digital scanning technology and artificial intelligence to analyze vehicle images to identify damage. The growth in the acceptance of photo estimating got a boost during the pandemic as insurers, collision repairers and customers sought to minimize interaction during the claim process. UVeye believes its technology, that combines high-resolution […]
Australia’s Suncorp Launches Photo Appraisal Technology
An initiative launched in June by Suncorp’s Motor Claims team seeks to further improve customers’ claims experience. Customer Vehicle Image Capture (CVIC) gives selected customers the ability to upload images of their damaged vehicle immediately via a secured link using their smartphone. Once submitted, images are instantly accessible by the allocated repairer – meaning they […]
Solera Announces End-To-End Artificial Intelligence Automotive Claims Platform
Solera Holdings, Inc. today announced its next generation of Qapter, the company’s automotive claims workflow solution driven by artificial intelligence (AI) that provides a globally available end-to-end solution for full digitalization of the modern claims workflow. Solera has made strategic investment into core machine-learning capabilities that will radically transform the claims workflow process. The company’s […]
Interview: Olivier Baudoux, Mitchell International
Baudoux, senior vice president of global product strategy and artificial intelligence for auto physical damage at Mitchell International details its AI-enabled estimating solution and its impact on collision repair. With the announcement of the commercial availability of Mitchell Intelligent Estimating (MIE) in the U.S., artificial intelligence (AI) is becoming an increasing part of the auto […]
Tokio Marine to Use Tractable AI for Auto Insurance Claims in Japan
Tokio Marine will use Tractable’s artificial intelligence (AI) solution that employs computer vision to look at photos of vehicle damage to process auto damage claims across its insurance operations in Japan. According to the announcement, Tokio Marine will use the AI to understand the full range of repair decisions available to it, including recommended repair, […]
Vermont Insurance Division Bulletin Cautions Insurers that Consumers Can Request Physical Inspections versus Virtual Claims Systems
The Vermont Department of Financial Regulation Division of Insurance issued its Insurance Bulletin No. 206 titled Virtual Adjustment of Vehicle Partial And Total Loss Claims that clarifies that insurance companies must provide an in-person inspection by a licensed adjuster within a reasonable period of time if requested by a claimant. According to the bulletin, the […]
Tractable Announces AI Photo Appraisal Partnerships
Tractable announced a series of industry partnerships to bring artificial intelligence (AI) photo appraisal to the North America auto collision repair and claim ecosystem, following requests from North American insurers. Key partners include Thatcham Research, LKQ Corporation, and the Automotive Body Parts Association, among others. The new collaborations combine Tractable’s AI algorithms with industry data […]
Snapsheet Raises $20 Million to License Virtual Claims Processing Technology to Insurance Carriers
Liberty Mutual and USAA subsidiaries among investors in photo estimating technology provider. Snapsheet, the claims technology and services provider, announced the closing of a $20 million series C investment round, led by F-Prime Capital and IA Capital Group, with participation from Liberty Mutual Strategic Ventures, Intact Ventures Inc. and a USAA subsidiary. Snapsheet will use […]