LexisNexis Risk Solutions today released its 2021 Future of Claims Report, revealing how the COVID-19 pandemic has accelerated claims automation. The report includes actionable insights for auto insurance carriers to improve their customer experience and turn virtual claims processing into a competitive advantage. The secret? Offering a hybrid model of self-service claims with access to […]
Turo Selects Claim Genius AI Technology for Auto Claims
Global peer-to-peer car sharing company Turo announced a partnership with Claim Genius, Inc, for artificial intelligence-based auto claims solutions. Turo will use Claim Genius’s advanced AI and image analysis technology to streamline the processing of auto damage claims to identify pre- versus post-trip damages, improving claims resolution time and accuracy. Under their partnership, Claim Genius […]
Solera Releases Guided Image Capture
Solera Holdings, Inc. today launched Guided Image Capture (GIC), a customizable Qapter module that is part of Solera’s end-to-end Artificial Intelligence (AI) powered claims platform. GIC provides a simple and intuitive way for an automotive insurance policy holder to confidently capture images of a damaged vehicle, through an easy-to-use web-based app. Solera’s technology generates a ‘vehicle […]
MS&AD Chooses Tractable’s AI for Auto Claims in Japan
MS&AD, the fifth largest property and casualty insurer globally, will use artificial intelligence (AI) technology from Tractable to analyze photos of vehicle damage on auto insurance claims in Japan, speeding up recovery for its policyholders. MS&AD will deploy the AI across both of its subsidiaries, Mitsui Sumitomo Insurance (MSI) and Aioi Nissay Dowa Insurance (ADI), […]
Admiral Seguros To Use Tractable Artificial Intelligence To Assess Vehicle Damage in Spain
For the first time, an insurer in Spain, Admiral Seguros, the Spanish subsidiary of global insurer Admiral, is using artificial intelligence (AI) to create damage valuations and to generate an offer of immediate payment on damaged vehicles. To do this, Admiral Seguros is using an AI solution, developed by the technology company Tractable, which evaluates […]
Property Damage Appraisers Launches PDA Virtual Photo Appraisal Solution
Property Damage Appraisers Inc. (PDA), the national independent damage estimating firm, announced the launch of PDA Virtual, its customer-driven, no-touch, virtual estimating tool. As COVID-19 has resulted in a 60% increase in virtual estimates industry-wide, the launch of PDA virtual will enable the company to continue to provide clients with the fastest cycle times in […]
Rhode Island Reinstitutes Requirements for Physical Inspection of Collision Repair Claims Following Reopening
Insurance regulator will resume enforcement of regulations requiring physical inspections on claims over $2500. The Rhode Island Department of Business Regulation Insurance Division announced it will resume enforcement of physical inspection requirements that had been paused in March due to the coronavirus pandemic. On July 1, the Division updated its Bulletin Number 2020-2 that had […]
Interview: Yaron Saghiv, UVeye
Vehicle inspection system startup mixes the latest digital scanning technology and artificial intelligence to analyze vehicle images to identify damage. The growth in the acceptance of photo estimating got a boost during the pandemic as insurers, collision repairers and customers sought to minimize interaction during the claim process. UVeye believes its technology, that combines high-resolution […]
Australia’s Suncorp Launches Photo Appraisal Technology
An initiative launched in June by Suncorp’s Motor Claims team seeks to further improve customers’ claims experience. Customer Vehicle Image Capture (CVIC) gives selected customers the ability to upload images of their damaged vehicle immediately via a secured link using their smartphone. Once submitted, images are instantly accessible by the allocated repairer – meaning they […]
Solera Announces End-To-End Artificial Intelligence Automotive Claims Platform
Solera Holdings, Inc. today announced its next generation of Qapter, the company’s automotive claims workflow solution driven by artificial intelligence (AI) that provides a globally available end-to-end solution for full digitalization of the modern claims workflow. Solera has made strategic investment into core machine-learning capabilities that will radically transform the claims workflow process. The company’s […]