The Travelers Companies Inc. today announced the launch of an artificial intelligence-powered voice assistant designed to handle auto damage claim calls. The AI Claim Assistant, developed using OpenAI’s models and Realtime API, uses speech recognition and language processing to guide customers through filing auto damage claims by phone. Travelers said the system can provide policy […]
State Farm Joins OpenAI’s Frontier Platform as Launch Partner
State Farm announced a partnership with OpenAI, joining the artificial intelligence company’s Frontier enterprise platform as a launch partner. Joe Park, executive vice president and chief digital information officer at State Farm, said the insurer intends to use the platform to support its agents and employees. “State Farm is at a pivotal moment in reimagining […]