The New Hampshire Insurance Department has released new guidance for insurance companies using virtual methods to assess automobile damage, emphasizing that consumers retain the right to request in-person inspections. The bulletin, issued April 14, addresses the growing trend of insurers using photos and videos submitted by consumers or repair shops instead of conducting physical inspections. […]
Providence Mutual Transferring Auto Policies to Plymouth Rock
Providence Mutual announced it has entered into an agreement to transfer its auto insurance business to Plymouth Rock Assurance. As part of the agreement, Plymouth Rock will provide auto insurance renewal offers to eligible Providence Mutual policyholders in Connecticut and New Hampshire. As a personal lines insurance provider in the northeast, Plymouth Rock writes and […]
Doan Group Adds Franchise Servicing Maine, New Hampshire, and Vermont
New owner managing comes from extended family of insurance appraisers and auto appraisal franchise owners. The Doan Group, a national provider of auto, specialty vehicle, equipment, and property appraisal and adjusting services, announced the addition of a new insurance claim appraisal franchise servicing Maine, New Hampshire, and Vermont. Cassandra Caravella, the new franchise owner, hails […]
Crash Champions Acquires Collision Repair Center in New Hampshire
Crash Champions announced the company is expanding its New Hampshire footprint with the acquisition of Auto City Collision Center, located at 90 South Commercial Street in Manchester. The acquisition was finalized on Friday, July 12 with operations transitioning to Crash Champions effective immediately. “This is another exciting step forward as we continue to expand the […]
Safelite Group Acquires Auto Glass Company with 3 Locations in New England
Safelite Group announced the acquisition of the auto glass assets of New Hampshire-based Thompson Auto Glass. The transaction was completed on Friday, January 5. “Today is an exciting day in New England,” said Safelite’s President and CEO, Renee Cacchillo. “We’re privileged to be trusted with carrying on Thompson Auto Glass’s great local reputation for quality […]
New Hampshire Supreme Court Rules in Favor of Collision Repair Shop in Assignment of Benefits Dispute with State Farm
Majority opinion says policy language restricting an insured’s ability to assign the benefits of their claim to a collision repair facility is ambiguous, overturning a lower court ruling to dismiss the case. The New Hampshire Supreme Court on Tuesday overturned a lower court ruling that in favor of State Farm to dismiss a breach of […]
Crash Champions Acquires Three Collision Repair Centers in New Hampshire
Acquisition of multiple collision repair shop operator marks entry into state. Crash Champions, LLC announced that it has entered the New Hampshire market through the acquisition of Gate City Collision Centers. One of Southern New Hampshire’s largest auto collision repair centers, Gate City Collision has three locations comprising over 30,000 square feet located at 561 […]
New Hampshire House Committee Unanimous in Disapproval of Manufacturer ADAS Procedure and Collision Repair Paint and Materials Bill
Legislation would have established a rebuttable presumption that OEM recommendation for scans and recalibration as well as paint and materials charges based upon a third-party guidelines. The New Hampshire House Commerce and Consumer Affairs votes against legislation that would have made it an unfair claims practice to not follow vehicle manufacturer recommendations without providing evidence […]
Chris Nicolopoulos Confirmed as New Hampshire Insurance Commissioner
Replaces Elias who opposed OEM collision repair procedure legislation in the state. On Wednesday, the New Hampshire Executive Council confirmed Governor Chris Sununu’s nomination of Chris Nicolopoulos of Bow, N.H., to serve as the next Commissioner of the New Hampshire Department of Insurance. Nicolopoulos takes over from John Elias who resigned effective at the end […]
ASA Urges Collision Repair Industry to Support OEM Repair Procedures Legislation
Bill requires insurance companies to pay repair facilities the cost of following manufacturers’ repair procedures. New Hampshire Sen. Regina Birdsell (R-19) has introduced Senate Bill (SB) 513, addressing original equipment manufacturer (OEM) repair procedures for collision repairs. The Automotive Service Association (ASA) supports this legislation and is urging New Hampshire repairers and vehicle owners to […]
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