Mitchell International today announced the recipients of the 2015 AutocheX Premier Achiever Awards, honoring top performing collision repair shops throughout the U.S. for impeccable customer service. “The AutocheX Premier Achiever Awards’ winners exemplify the level of excellence all shops should aspire to,” said Paul Rosenstein, Vice President, Product Management at Mitchell International. “Specifically, these repair […]
Mitchell Launches Updated RepairCenter Mobile App
Mitchell International announced it has released the latest version of the RepairCenter Mobile app. The updated RepairCenter Mobile app adds additional on-the-go flexibility and industry-leading solutions that improve workflow, internal processes and deliver an exceptional customer experience, all from a mobile device. “Repairers are constantly looking for ways to improve and streamline their operation and […]
Mitchell Industry Trends Report Celebrates Company’s 70th Anniversary
Report features 70th anniversary interview with President and CEO, Alex Sun. Examines auto physical damage claims severity distribution. Average repairable appraisal up. OEM parts dollars down relative to alternatives. Mitchell today released its Industry Trends Report (ITR) for the second quarter of 2016. In this edition, Alex Sun, Mitchell’s President and CEO, weighs in on […]
Mitchell International Appoints Debbie Day General Manager of Auto Physical Damage Business Unit
Mitchell International today announced Debbie Day has joined the company’s Auto Physical Damage (APD) business unit as its general manager. Day joins the company with over nineteen years of technology strategy and operations experience, most recently as chief operating officer and senior vice president at ClosingCorp, in addition to holding executive positions at ACTIVE Network […]
Patents at Center of Audatex Lawsuit Against Mitchell Ruled Invalid
U.S. Patent and Trademark Office Board rules business processes covering total loss valuations that were at the heart of 2012 patent infringement lawsuit are not patentable. In a ruling filed February 19, the U.S. Patent and Trademark Office Patent Trial and Appeal Board (PTAB) issued its Final Written Decision in favor of Mitchell International’s petition […]
Mitchell Publishes First Quarter 2016 Industry Trends Report
Mitchell released its Industry Trends Report (ITR) for the first quarter of 2016. In the Auto Physical Damage edition, experts discuss the inflation rate driving car repair prices. The report can be downloaded as an Adobe Acrobat file, or viewed online. Getting to the root of the common phrase that ‘Cars cost more to repair […]
ICBC Selects Mitchell as Strategic Material Damage Solution Provider
Mitchell International today announced that it has entered into a long term agreement with the Insurance Company of British Columbia (ICBC) to serve as their new material damage solution provider. Due to Mitchell and Guidewire Software’s strategic partnership, ICBC will have the advantage of leveraging the integrations between the Mitchell WorkCenter solution and Guidewire ClaimCenter […]
KKR Acquires Mitchell International
Aurora Capital Group sells the stake in Mitchell that it acquired in 2007. Mitchell International announced yesterday that it has executed a definitive agreement with KKR whereby Aurora Capital Group will exit its equity position and transition ownership to KKR. Financial terms of the transaction were not disclosed. Aurora led an investment group that acquired […]
Judge Halts CCC Mitchell Merger
A district court judge has ordered that the merger between CCC Information Services and Mitchell International Inc. may not proceed until the completion of a full investigation by the Federal Trade Commission (FTC). As in many merger cases, the court’s decision may mean the end of the deal between the two companies unless they are […]
Mitchell International and CCC Plan Merger
Two of the three main information providers agree to join forces. CollisionWeek has confirmed from several sources that Mitchell International and CCC Information Services have entered into a definitive agreement to merge the two companies. On Thursday night, some customers of CCC Information Services and Mitchell International had received telephone calls from the companies explaining […]