UpdatePromise announced that it has partnered with Mitchell International to have UpdatePromisePay be the Merchant Services Provider for Mitchell Cloud Glass. The integrated payment solution is set to launch early in the first quarter. “We chose UpdatePromise because our two companies are aligned when it comes to Consumer Experience and Technology. The alignment between our […]
Mitchell RepairCenter Now Offers QuickBooks Online Integration
Mitchell announced that the Mitchell RepairCenter now connects with Intuit QuickBooks Online. This collaboration adds Intuit’s cloud-based accounting to repair facilities’ complete facility management capabilities within the RepairCenter solution. “Mitchell’s integration with QuickBooks Online is an embodiment of our foundational vision to partner well, and delivers great value for our repair customers,” said Jack Rozint, […]
Mitchell Donates $3.4 Million of Cloud Estimating Solutions to Collision Repair Schools
Mitchell has donated more than $3,400,000 worth of its Mitchell Cloud Estimating solution to dozens of US collision repair and technical schools. The donation of the cloud-based estimating solution, which writes estimates on collision damage, assists students by teaching them the estimating writing process to prepare them for work upon graduation. “We’re always looking for […]
Mitchell Releases Fourth Quarter Industry Trends Report
Mitchell International today released its Industry Trends Report (ITR) for the fourth quarter of 2019. Mitchell executives share insights on challenges and opportunities with emotion AI and claims; the impact of the increasing complexity and risks associated with repairing car windshields; and the important value of data and analytics for claims managers. Emotion AI is […]
USAA Using Google Cloud to Analyze Damage Photos and Identify Parts for Collision Repair Estimates
USAA announced that to make the claims experience faster and more efficient, it has worked with the Google Cloud to develop machine learning models that will allow for nearly instant vehicle damage estimates from digital images. According to USAA, images of damaged vehicles are sent to Google Cloud. The images are then analyzed by Google […]
Mitchell Announces Collaboration with Qualcomm to Bring Extended-Reality Smart Glasses to Collision Repair Centers
Mitchell has developed a proof-of-concept Extended Reality (XR) smart glasses solution for collision repair facilities, in collaboration with Qualcomm Technologies, Inc. Mitchell CEO Alex Sun and Qualcomm Technologies’ Hugo Swart will discuss the solution and showcase the proof of concept at Mitchell’s mPower Conference next week. Through use of extended reality, repair technicians save time […]
Mitchell Third Quarter Industry Trends Report Examines Claim Automation, Economic Trends Impacting Claims and Collision Repair
Mitchell International today released its Industry Trends Report (ITR) for the third quarter of 2019. In this quarter’s report, Mitchell executives share insights on leveraging emerging claims technology to improve strategic decision-making. The report also looks at how current positive economic trends coupled with the growing cost and value of cars are increasing the frequency […]
Mitchell Introduces Cloud-Based Glass Claim Platform
Mitchell announced it has merged its glass claims, repair and replacement solutions into the Mitchell cloud platform to create Mitchell Cloud Glass. This product provides a point-of-sale glass solution for repair and replacement facilities, while modernizing Mitchell’s claims platform for carriers. Mitchell’s new point-of-sale solution, designed as a replacement for the Mitchell GlassMate solution, enhances […]
Mitchell Announces Partnership with Drew Technologies for OEM Collision Repair Scanning
Enhancements from Drew extend Mitchell Diagnostics with new MD-OEM option. Approved for use in GM Collision Repair Network. Mitchell today announced a partnership with Drew Technologies, an Opus IVS Company, under which Drew Technologies scanning and diagnostic technology and services will be available via the Mitchell Diagnostics (MD) system. The new enhancements offer vehicle scanning […]
Mitchell Issues 2nd Quarter 2019 Industry Trends Report
Mitchell International today released the Auto Physical Damage Edition of its Industry Trends Report (ITR) for the second quarter of 2019. In this quarter’s report, Mitchell executive experts share insights on achieving humane automation, avoiding “decision fatigue” in claims management, and the impact of weather on auto-related claims. As industries continue to discover how artificial […]