The Collision Repair Education Foundation (CREF) said industry partners contributed more than $9 million in in-kind donations to collision repair training programs in 2025, with software providers accounting for the largest share of the support. The donations equipped schools across the country with the equipment, software and parts used in modern collision repair facilities. For […]
Calibrations and Parts Inflation Drive Collision Claim Complexity
Annual Enlyte report examines auto claim trends. Enlyte released its 2026 Envision Trends Report on June 2, and for collision repairers and auto physical damage claims professionals the most relevant section is an analysis from Mitchell’s Ryan Mandell that documents how ADAS calibrations, tariff-driven parts inflation and artificial intelligence are reshaping how collision claims are […]
Mitchell Reports Mild Hybrid Collision Claims Hit Record High in Q1 as BEV Claims Level Off
Mild hybrid electric vehicle collision claims reached an all-time high in North America during the first quarter while battery electric vehicle claim frequency held flat, according to Mitchell’s Q1 2026 Plugged-In: EV Collision Insights report released May 14. Repairable collision claims involving MHEVs jumped to 5.69% in the U.S. and 5.28% in Canada, representing year-over-year […]
Mitchell Reports EV Collision Claims Rose 14% in U.S., 24% in Canada in 2025
Battery electric vehicle collision claims continued to climb in the U.S. and Canada in 2025 even as new BEV sales declined, according to Mitchell’s latest Plugged-In: EV Collision Insights report published Feb. 19. BEVs accounted for 3.07% of all repairable automobile claims in the U.S. last year, a 14.1% increase from 2024. In Canada, repairable […]
GM Sues Multiple Aftermarket Parts Manufacturers, Distributors and Estimating Software Providers for Design Patent Infringement
Four federal lawsuits target parts manufacturers, parts distributors and collision estimating software providers in latest attempt at OEM design patent enforcement. General Motors LLC and GM Global Technology Operations LLC filed four patent infringement lawsuits Feb. 3 targeting numerous companies in the collision repair parts industry, alleging widespread copying of patented vehicle component designs. The […]
Mitchell Launches Tool to Automate ADAS Operations in Collision Repair Estimates
Mitchell International announced the upcoming availability of Mitchell Diagnostics Sync, a tool that automatically adds recommended advanced driver assistance system (ADAS) operations from third-party providers into collision repair estimates. The cloud-based solution is designed to eliminate manual data entry by connecting diagnostic scan and calibration reports directly to Mitchell’s estimating platform. The system attaches reports […]
State Farm Expands Estimating Platform Options Nationwide for Select Service Network
Insurer to offer choice between CCC One and Mitchell Cloud Estimating following successful Ohio pilot program. State Farm announced September 8 that it will expand estimating platform options for its Select Service collision repair network nationwide, building on a successful pilot program launched in 2024. The nation’s largest private passenger auto insurer will now allow […]
Collision Claims for Battery Electric Vehicles Decline for the First Time in the U.S.
Mitchell EV claims report shows while battery EV claims declined, hybrid claims increased. Mitchell today released its latest Plugged-In: EV Collision Insights report. The second quarter edition examines the decrease in collision claims frequency for repairable battery electric vehicles (BEVs) in the U.S. and increase in mild hybrid electric vehicle (MHEV) claims across North America. […]
Mitchell Announces New Cloud-Based Integration with Guidewire to Speed Auto Claims Processing
Mitchell announced today a new cloud-based integration with Guidewire ClaimCenter aimed at improving auto insurance claims processing times. The integration synchronizes data between Mitchell and Guidewire applications, allowing insurers to streamline vehicle loss profiling, assignment and damage appraisal workflows. “Meeting policyholder expectations for fast and efficient claims resolution requires access to the latest cloud technology,” […]
Collective Partners with Mitchell to Power New Virtual Estimating Service
The program’s U.S. market introduction follows a successful, multi-year pilot program. Mitchell today announced that its software solutions are powering a new virtual estimating service from Collective Sourcing, LLC. Created for U.S. auto insurers, the service is designed to reduce claims processing time by combining Mitchell’s damage appraisal technology with auto technical specialists at Collective. […]
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