Luxury vehicles record the most DTCs including 2018-2020 models where more vehicles have ADAS systems. Mitchell International released its third quarter Industry Trends Report for 2020. The Auto Physical Damage edition examines several key trends impacting the industry and new technologies “We’re starting to see important new patterns emerge as we move into the second […]
Mitchell Announces Glass Claims and Repair Management Solution
Mitchell announced the availability of the Mitchell Cloud Glass solution, a glass repair and replacement system that directly links OEM repair procedures found in the Mitchell TechAdvisor database to National Auto Glass Specifications (NAGS). This—combined with Mitchell’s diagnostic and calibration tools—is designed to save technicians time and help ensure proper, safe repair of vehicle windshields, […]
Hyundai Structural Repair Procedures and Material Guidelines Now Available in Mitchell Software
Mitchell today announced availability of Hyundai structural repair procedures and material guidelines in Mitchell’s software. Mitchell finished the integration immediately following Hyundai’s mid-July release of four models. The structural repair procedures and material guidelines for the 2019-20 Santa Fe, 2020 Sonata and 2020 Palisade are now available in the Mitchell TechAdvisor solution and through the […]
Interview: Olivier Baudoux, Mitchell International
Baudoux, senior vice president of global product strategy and artificial intelligence for auto physical damage at Mitchell International details its AI-enabled estimating solution and its impact on collision repair. With the announcement of the commercial availability of Mitchell Intelligent Estimating (MIE) in the U.S., artificial intelligence (AI) is becoming an increasing part of the auto […]
Mitchell Automates OEM Collision Repair Procedures Delivery Based on Scan Results
Mitchell announced a new, seamless integration between its Mitchell Diagnostics scanning system and the OEM repair procedures in Mitchell’s TechAdvisor database. For the first time, collision repair technicians using Mitchell’s scan tools can link directly from the diagnostic trouble code (DTC) on a scan report to the corresponding OEM repair procedures. The new feature is […]
Mitchell Releases Diagnostic Services Finder, Cloud Services Pack for Collision Repair Facilities
Mitchell today announced the availability of two new offerings to the collision repair industry including a Diagnostics and Calibration Services Locator and Mitchell ShopPak for Cloud. According to Mitchell, one of the many challenges collision repair facilities face due to COVID-19 is the ability to procure partner products and services, as many organizations have decreased […]
Mitchell Announces AI-Enable Intelligent Estimating Solution
Mitchell today announced U.S. commercial availability of Mitchell Intelligent Estimating an artificial intelligence (AI)-enabled claims automation solution. The solution, first announced at Mitchell’s mPower Conference in October 2019, provides an end-to-end framework that leverages artificial intelligence, a cloud-based estimating system, and patent-pending intellectual property and data – which turns photos of damaged vehicles into component-level […]
Mitchell 1st Quarter Industry Trends Report Examines Electric Vehicle Impact on Claims
Mitchell International released its Auto Physical Damage edition of its Industry Trends Report (ITR) for the first quarter of 2020. Mitchell executives share insights on challenges that insurance executives face in the auto collision damage/electric vehicle market. Market trends continue to show more signs of acceptance of electrification, but carriers face increasing price pressures because […]
Mitchell Partners with UpdatePromisePay for Glass Payments
UpdatePromise announced that it has partnered with Mitchell International to have UpdatePromisePay be the Merchant Services Provider for Mitchell Cloud Glass. The integrated payment solution is set to launch early in the first quarter. “We chose UpdatePromise because our two companies are aligned when it comes to Consumer Experience and Technology. The alignment between our […]
Mitchell RepairCenter Now Offers QuickBooks Online Integration
Mitchell announced that the Mitchell RepairCenter now connects with Intuit QuickBooks Online. This collaboration adds Intuit’s cloud-based accounting to repair facilities’ complete facility management capabilities within the RepairCenter solution. “Mitchell’s integration with QuickBooks Online is an embodiment of our foundational vision to partner well, and delivers great value for our repair customers,” said Jack Rozint, […]