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You are here: Home / Archives for Mercury Insurance

California Alleges Mercury Insurance Illegally Steered Good Drivers to Higher Priced Auto Insurance

August 2, 2022 By CollisionWeek Editor

California Insurance Commissioner Ricardo Lara yesterday announced a legal action against Mercury Insurance for violating consumer protection laws, including by selling Mercury’s highest-priced policy to “good drivers” instead of the lowest-priced policy for which good drivers qualify. This legal enforcement action comes after a Department investigation found numerous areas where Mercury’s business practices harmed policyholders […]

Filed Under: News Tagged With: California, Department of Insurance, Lawsuits, Mercury Insurance

Mercury Insurance Adds Digital Channel to Auto Claims Process

June 9, 2022 By CollisionWeek Editor

New web-based application enables policyholders to digitally submit a claim and connect with repair facilities. Mercury Insurance (NYSE:MCY), the 16th largest private passenger auto insurer in the U.S., announced a new web-based application to help policyholders file a claim digitally immediately following an accident with ease and security. Through a series of recognizable prompts, the […]

Filed Under: News Tagged With: Claims Technology, Mercury Insurance

California Insurance Commissioner Orders Allstate, Mercury, and CSAA to Refund Excess Auto Insurance Profits Due to Covid or Face Legal Action

October 12, 2021 By CollisionWeek Editor

California Insurance Commissioner Ricardo Lara on October 6 directed three auto insurance companies to reimburse California drivers the excess premiums they were charged from the start of the pandemic, or face legal action. The Commissioner’s order is directed at Allstate Northbrook Indemnity Company, Mercury Insurance Company, and CSAA Insurance Exchange. Together, these companies insure approximately […]

Filed Under: News Tagged With: Allstate Insurance, California, Coronavirus, CSAA, Insurance Commissioner, Mercury Insurance

Court Upholds California DOI $27.5 Million Fine Against Mercury Insurance for Charging Additional Fees for Auto Insurance

May 8, 2019 By CollisionWeek Editor

Yesterday, the California Court of Appeal upheld a $27.5 million fine the Department of Insurance issued against Mercury Insurance Company for charging illegal fees that should have been disclosed as premiums, a violation of Proposition 103. The fine is the largest in the Department’s history against a property and casualty insurer. In 2015, the Commissioner […]

Filed Under: News Tagged With: California, Department of Insurance, Mercury Insurance

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