Safelite Group announced plans to relocate its Burlington, Mass. contact center operations to Billerica during the second quarter of this year. “For many years, our goal has been to continue investing in the Boston area,” said Renee Cacchillo, Safelite Executive Vice President, Customer Experience. “This move exemplifies Safelite’s Nationally Powered Locally Driven strategy, combining our […]
Supporters and Opponents of Massachusetts Right to Repair Legislation Detail Viewpoints at Hearing
Industry members detail concerns over future access to vehicle diagnostics and programming for legislators. Vehicle manufacturers outline opposition. The Massachusetts Legislature’s Joint Committee on Consumer Protection and Professional Licensure held a hearing on Monday, January 13 on proposed legislation to update automotive right to repair laws to take into account new technologies such as telematics. […]
Massachusetts Right to Repair Bills Scheduled For Hearing January 13
Legislature will hold a hearing on more than a dozen bills that seek to update the Commonwealth’s laws requiring consumer and independent auto repair facility access to necessary technical information. The Massachusetts Legislature’s Joint Committee on Consumer Protection and Professional Licensure will hold a hearing on Monday, January 13 on proposed legislation to update automotive […]
Vehicle Manufacturer Backed Coalition Raises Data Security Concerns with Massachusetts Right to Repair Proposals
The Coalition for Safe and Secure Data (CSSD), which is backed by the Washington, D.C.-based Alliance of Automobile Manufacturers, the Global Automakers Association and the Computing Technology Industry Association, is raising concerns that revisions proposed to Massachusetts Right to Repair regulations governing vehicle data and repair procedure access for consumers and independent repairers could lead […]
Massachusetts Right to Repair Law Updates Headed to 2020 Ballot
Voters will weigh in on extending consumer and third-party access to telematics data necessary for mechanical and collision repair. The Massachusetts Right to Repair Coalition today announced that it has turned in 102,000 signatures to ensure an initiative petition to enact an update to the Commonwealth’s Right to Repair law reaches the 2020 ballot. The […]
Central Massachusetts I-CAR Committee Axe Tournament Raises Thousands for Collision Repair Schools
On November 14, over 30 industry vendors, auto body instructors, members of the Alliance of Automotive Service Providers of Massachusetts (AASP/MA) and I-CAR representatives gathered for the Central Massachusetts I-CAR Committee’s inaugural Axe Tournament. The event, held at Half Axe in Marlborough, Mass., served as a fundraiser for the Collision Repair Education Foundation (CREF) in […]
IAA Opens New Location in Massachusetts
IAA, Inc. (NYSE: IAA) announced the opening of its Templeton, Mass. facility. With 55 acres of land, IAA Templeton is the company’s third branch in the Commonwealth and will support customer demand and inventory growth in both the state and across the New England region. “New England continues to be an important market for us,” […]
Massachusetts Right to Repair Ballot Initiative Certified by Attorney General
Marks the first step to let voters weigh in on revisions to regulations that would extend consumer and third-party access to telematics data necessary for mechanical and collision repair. The Massachusetts Right to Repair coalition received approval this week for its 2020 ballot initiative to revise regulations in the Commonwealth that guarantee consumers and their […]
Providence Lacquer Joins Refinish Distributors Alliance
The Refinish Distributors Alliance (RDA) announced that Providence Lacquer in Cranston, R.I. is its newest member. Providence Lacquer has been a family owned and operated business for 71 years. The business was started in 1948 by Fredrick “Red” Kafrissen. They have grown to five locations in four states. Their headquarters and warehouse is in Cranston […]
Liberty Mutual Donates $25,000 to Support Four Massachusetts Collision Repair School Programs
Liberty Mutual recently donated $25,000 to the Collision Repair Education Foundation (CREF), and those funds were distributed between four Massachusetts technical schools to support their collision repair educational programs. The donation was made to ensure that the next generation of collision repair professionals is receiving the proper training in up-to-date facilities with modern equipment and […]