With just 2-3 percent of new customers entering the personal lines auto insurance market each year, insurers have only one option when it comes to growing their business: taking market share from competitors. According to the J.D. Power 2019 U.S. Insurance Shopping Study, success in driving new customer acquisition comes down to having a strong […]
J.D. Power Projects Auto Retail Sales Off to Slowest Q1 Start Since 2013
On the bright side, demand for higher-priced vehicles remains strong. Annual sales forecast lowered. J.D. Power and LMC Automotive released their retail and total vehicle sales forecast for March. New-vehicle retail sales in March are expected to fall from a year ago, declining to 1,195,000 units, a 3.4 percent decrease compared with March 2018. The […]
New Vehicle Retail Sales Projected Down in February Compared to 2018
J.D. Power and LMC Automotive forecast February sales to decline 2.4 percent versus February 2018. Truck and SUV sales make up over 70 percent of new vehicles. New vehicle retail sales in February are expected to fall from a year ago. Retail sales are projected to reach 946,600 units, a 2.4 percent decrease compared with […]
January Light Vehicle Sales Forecast to Decline
J.D. Power and LMC Automotive forecast January 2019 will be below 2018 levels. New vehicle retail sales in January are expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are projected to reach 864,300 units, a 2.4 percent decrease compared with January 2018. […]
New Vehicle Retail Sales in November to Decline
J.D. Power and LMC Automotive project 3.8 percent decrease for the month versus 2017. Full year forecast unchanged. New-vehicle retail sales in November are expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are projected to reach 1,096,500 units, a 3.8 percent decrease […]
New Vehicle Retail Sales Rate to Decline in October
Truck mix projected to exceed 70 percent of retail sales for first time. New-vehicle retail sales pace in October is expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive. The seasonally adjusted annualized rate (SAAR) for retail sales is expected to be 13.6 million units, […]
Erie Insurance Tops 2018 J.D. Power Auto Insurance Claims Satisfaction Study
According to report, insurers struggle to integrate digital claims reporting technology. Automobile insurers are achieving high levels of customer satisfaction when handling claims, but they are struggling to transition claimants to digital claims reporting solutions, according to the J.D. Power 2018 U.S. Auto Claims Satisfaction Study. These findings are noteworthy in light of claim severity […]
New Vehicle Retail Sales Projected to Decline in September
According to forecast from J.D. Power and LMC Automotive, weather is affecting sales for second consecutive year in September. New-vehicle retail sales in September are expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are projected to reach 1,172,700 units, a 2.8 percent […]
NJM Insurance Achieves Personal Auto Claims Certification
J.D. Power introduces claims certification to help identify excellence in claims experience. Building on the decades-long trust consumers and brands have in J.D. Power studies, the data and analytics company has created the J.D. Power Insurance Claims Certification Program to recognize brands that provide exceptional claims experience in the automobile, property and small commercial segments. […]
August Retail New-Vehicle Sales Projected for Largest Gain of 2018
J.D. Power and LMC Automotive project 1.3 percent increase in retail sales. Annual sales forecast revised upward. New-vehicle retail sales in August are expected to rise from a year ago according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are projected to reach 1,280,400 units, a 1.3 percent increase compared […]
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