J.D. Power research finds women even less interested than men in self-driving vehicles. As auto manufacturers invest billions to bring self-driving vehicles to market and increase choice in battery-electric vehicles, many consumers still lack confidence in the technologies. According to the J.D. Power 2019 Q3 Mobility Confidence Index Study fueled by SurveyMonkey Audience shows the […]
Fewer Selling Days and Early Labor Day Hurt September Auto Sales
While sales are projected to decline for the month versus 2018, new vehicle sales remain near historically high levels. Spending on new vehicles during third quarter at record levels. New-vehicle retail sales in September are expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail […]
J.D. Power Reports Customers Disabling Overbearing ADAS Systems
Some alerts on Advanced Driver Assistance Systems (ADAS) are so annoying or bothersome that many drivers disable the systems and may try to avoid them on future vehicle purchases, according to the J.D. Power 2019 U.S. Tech Experience Index (TXI) Stud. This is a major concern for automakers keen to market these lucrative technologies and […]
July Vehicle Sales Projected to be Down on Selling Day Basis Compared to 2018
Consumers will spend more as average vehicle prices hit record levels. New-vehicle retail sales in July are expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are projected to reach 1,178,500 units, a 2.0 percent decrease on a selling day adjusted basis compared […]
June New Vehicle Sales Projected Down from Year Ago
J.D. Power and LMC Automotive project first half of 2019 to deliver lowest retail new vehicle sales since 2013. Transaction prices, dealer profitability rise to record levels. New-vehicle retail sales in June are expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are […]
J.D. Power Reports Auto Insurance Customer Satisfaction at Record High Levels
With a quarter of auto insurance customers adopting direct-to-consumer auto insurance models, superior digital interaction improves customer experience. The last decade of seemingly non-stop direct-to-consumer advertising and heavy investment into digital self-service technologies have driven roughly one-fourth of auto insurance customers to adopt direct distribution models that bypass agents in favor of do-it-yourself tools. According […]
Auto Sales Projected to Slow in May
J.D. Power and LMC Automotive forecast lower May sales compared to 2018. Average prices break records. New-vehicle retail sales in May are expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are projected to reach 1,226,800 units, a 3.1 percent decrease compared with […]
New Vehicle Retail Sales Projected to Decline in April
Forecast sees demand for expensive vehicles rising as average selling price to hit record. New vehicle retail sales in April are expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are projected to reach 1,041,600 units, a 5.3 percent decrease compared with April […]
J.D. Power Reports Direct Sales and Independent Agents Best Positioned to Support Auto Insurers’ Battle for Market Share
With just 2-3 percent of new customers entering the personal lines auto insurance market each year, insurers have only one option when it comes to growing their business: taking market share from competitors. According to the J.D. Power 2019 U.S. Insurance Shopping Study, success in driving new customer acquisition comes down to having a strong […]
J.D. Power Projects Auto Retail Sales Off to Slowest Q1 Start Since 2013
On the bright side, demand for higher-priced vehicles remains strong. Annual sales forecast lowered. J.D. Power and LMC Automotive released their retail and total vehicle sales forecast for March. New-vehicle retail sales in March are expected to fall from a year ago, declining to 1,195,000 units, a 3.4 percent decrease compared with March 2018. The […]
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