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You are here: Home / Archives for J.D. Power

Coalition Unveils Expanded, Updated Recommendations for Universal Terms for Advanced Driver Assistance Technology

July 26, 2022 By CollisionWeek Editor

A coalition of the nation’s leading experts in automobiles and auto safety—AAA, Consumer Reports, J.D. Power, National Safety Council, PAVE, and SAE International—released a set of expanded and updated recommendations for universal terms for advanced driver assistance system (ADAS) features.   The six overarching categories on the list are collision warning, collision intervention, driving control […]

Filed Under: News Tagged With: AAA, Advanced Driver Assistance Systems, Consumer Reports, J.D. Power, National Safety Council, Partners for Automated Vehicle Education, SAE

USAA Receives Highest Overall Score for 23rd Year in a Row from J.D. Power for Auto Insurance Satisfaction

June 30, 2022 By CollisionWeek Editor

USAA achieved the highest overall score in the J.D. Power 2022 U.S. Auto Insurance Study. With an overall score of 881, USAA scored above 45 other property and casualty insurance companies included in the study. This is the 23rd year in a row that USAA has achieved the highest score for auto insurance satisfaction. USAA […]

Filed Under: News Tagged With: J.D. Power, USAA

New Vehicle Sales Projected to Decline Again in June Compared to Last Year

June 24, 2022 By CollisionWeek Editor

New-vehicle transaction prices projected at all-time high. New-vehicle retail sales for June 2022 are expected to decline when compared with June 2021, according to a joint forecast from J.D. Power and LMC Automotive. Retail sales of new vehicles this month are expected to reach 965,300 units, a 18.2% decrease compared with June 2021 when adjusted […]

Filed Under: News Tagged With: J.D. Power, LMC Automotive, New Vehicle Sales

J.D. Power Reports Industry-Wide Auto Insurance Rate Increases Force New Approaches to Customer Retention

June 13, 2022 By CollisionWeek Editor

Usage-based auto insurance takes center stage as satisfaction flatlines. A record high number of serious collisions, skyrocketing used-vehicle prices and surging repair costs have created an unenviable scenario for auto insurers: raise rates or go out of business. It should come as little surprise that the J.D. Power 2022 U.S. Auto Insurance Study, released today, […]

Filed Under: News Tagged With: Auto Insurance, Customer Satisfaction, J.D. Power

J.D. Power Acquires UK-Based Data and Predictive Analytics Provider to Bolster Automobile Repair and Warranty Data Sets

June 6, 2022 By CollisionWeek Editor

J.D. Power announced that it has acquired the data and predictive analytics business of We Predict, the UK-based provider of global automobile service and warranty analytics. We Predict’s software, which is used by auto manufacturers and suppliers to project future component failures and future warranty claims and costs, will be leveraged by J.D. Power to […]

Filed Under: News Tagged With: Acquisitions, J.D. Power, United Kingdom

US New Vehicle Retail Sales Projected to Decline Over 20% Compared to Last Year

May 25, 2022 By CollisionWeek Editor

Average price forecast to set another record. New-vehicle retail sales for May 2022 are expected to decline when compared with May 2021, according to a joint forecast from J.D. Power and LMC Automotive. Retail sales of new vehicles this month are expected to reach 1,013,700 units, a 20.9% decrease compared with May 2021 when adjusted […]

Filed Under: News Tagged With: J.D. Power, LMC Automotive, New Vehicle Sales

Premium Increases Lead to Erosion in Auto Insurance Price Satisfaction

May 24, 2022 By CollisionWeek Editor

State Farm ranks highest among large insurers, The Hartford ranks highest among midsize insurers. According to the J.D. Power 2022 U.S. Insurance Shopping Study, auto insurance customer satisfaction with price has plummeted, driving a surge in new-policy shopping activity while also dragging on the purchase experience index. According to the report, auto insurers are caught […]

Filed Under: News Tagged With: Auto Insurance, Customer Satisfaction, J.D. Power

March Light Vehicles Sales Projected to Decline Over 25% from Last Year

March 24, 2022 By CollisionWeek Editor

New vehicle sales remain constrained by low inventory. New-vehicle retail sales for March 2022 are expected to decline when compared with March 2021, according to a joint forecast from J.D. Power and LMC Automotive. Retail sales of new vehicles this month are expected to reach 1,044,500 units, a 27.8% decrease compared with March 2021 when […]

Filed Under: News Tagged With: J.D. Power, LMC Automotive, New Vehicle Sales

New-Vehicle Retail Sales Projected Down 8.3% in January

January 27, 2022 By CollisionWeek Editor

Industry remains constrained by historic low inventory in wake of supply chain issues. New-vehicle retail sales for January 2022 are expected to decline when compared with January 2021, according to a joint forecast from J.D. Power and LMC Automotive. Retail sales of new vehicles this month are expected to reach 828,900 units, an 8.3% decrease […]

Filed Under: News Tagged With: J.D. Power, LMC Automotive, New Vehicle Sales

Research Says Digital Insurance Claims Management Languishes

December 8, 2021 By CollisionWeek Editor

J.D. Power finds sluggish digital innovation as home and auto insurance customers continue reliance on personal channels during claim interaction. Property and casualty (P&C) insurance claims were supposed to be the tip of the sword when it came to digital transformation, but the industry is lagging far behind financial services and utilities providers when it […]

Filed Under: News Tagged With: Claims Technology, J.D. Power

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