J.D. Power and LMC Automotive project 3.8 percent decrease for the month versus 2017. Full year forecast unchanged. New-vehicle retail sales in November are expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are projected to reach 1,096,500 units, a 3.8 percent decrease […]
New Vehicle Retail Sales Rate to Decline in October
Truck mix projected to exceed 70 percent of retail sales for first time. New-vehicle retail sales pace in October is expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive. The seasonally adjusted annualized rate (SAAR) for retail sales is expected to be 13.6 million units, […]
Erie Insurance Tops 2018 J.D. Power Auto Insurance Claims Satisfaction Study
According to report, insurers struggle to integrate digital claims reporting technology. Automobile insurers are achieving high levels of customer satisfaction when handling claims, but they are struggling to transition claimants to digital claims reporting solutions, according to the J.D. Power 2018 U.S. Auto Claims Satisfaction Study. These findings are noteworthy in light of claim severity […]
New Vehicle Retail Sales Projected to Decline in September
According to forecast from J.D. Power and LMC Automotive, weather is affecting sales for second consecutive year in September. New-vehicle retail sales in September are expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are projected to reach 1,172,700 units, a 2.8 percent […]
NJM Insurance Achieves Personal Auto Claims Certification
J.D. Power introduces claims certification to help identify excellence in claims experience. Building on the decades-long trust consumers and brands have in J.D. Power studies, the data and analytics company has created the J.D. Power Insurance Claims Certification Program to recognize brands that provide exceptional claims experience in the automobile, property and small commercial segments. […]
August Retail New-Vehicle Sales Projected for Largest Gain of 2018
J.D. Power and LMC Automotive project 1.3 percent increase in retail sales. Annual sales forecast revised upward. New-vehicle retail sales in August are expected to rise from a year ago according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are projected to reach 1,280,400 units, a 1.3 percent increase compared […]
New Vehicle Retail Sales Pace to Fall for Fifth Time in 2018
J.D. Power and LMC Automotive project 3.2 percent decrease on selling-day adjusted basis. Maintains full year forecast. New-vehicle retail sales in July are expected to fall from a year ago on a selling-day-adjusted basis, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are projected to reach 1,156,200 units, a […]
New Auto Retail Sales Projected Down 2% in First Half of 2018
J.D. Power and LMC Automotive project June sales will be slightly below 2017 levels when adjusted for the number of selling days. New vehicle retail sales in June are expected to fall from a year ago on a selling-day-adjusted basis, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales are […]
J.D. Power: Auto Insurance Customer Satisfaction Reaches Record High
Improvements in digital interactions, billings/payment, policy offerings drive increase. Despite steadily increasing premiums, auto insurance customers are more satisfied with their carriers than ever. According to the J.D. Power 2018 U.S. Auto Insurance Study, insurers are beginning to get the customer interaction formula right, offering a mix of digital and live interactions that keep customers […]
New Vehicle Sales Pace to Decline Again Despite Higher Discounts
J.D. Power and LMC Automotive project declines in auto sales in April versus last year. Retail SAAR to reach lowest level for the month of April since 2012 The new vehicle retail sales pace in April is expected to fall from a year ago, according to a forecast developed jointly by J.D. Power and LMC […]