J.D. Power and LMC Automotive Project Full Year Retail Sales to Fall 1.5% For the second consecutive year, the new vehicle retail sales pace in January is expected to fall from year-ago levels, according to a forecast developed jointly by J.D. Power and LMC Automotive. The seasonally adjusted annualized rate (SAAR) for retail sales is […]
November New Vehicle Retail Sales Pace to Decline
J.D. Power and LMC Automotive project sales pace to decline for seventh time this year For the seventh time this year, the new vehicle retail sales pace in November is expected to fall from year-ago levels, according to a forecast developed jointly by J.D. Power and LMC Automotive. The seasonally adjusted annualized rate (SAAR) for […]
J.D. Power Reports Amica Mutual Ranks Highest in Auto Insurance Claims Satisfaction
Study finds auto insurance customers slow to adopt digital claims reporting. Record collision frequency and severity push industry to control costs and maintain satisfaction Despite a nationwide advertising blitz for mobile auto insurance apps and widespread use of digital channels to purchase insurance, U.S. auto insurance customers have been slow to adopt digital claims reporting, […]
September New Vehicle Retail Sales Pace to Rise to Highest Level of 2017
Replacement needs from Hurricanes Harvey and Irma will improve light vehicle demand. The new vehicle retail sales pace in September is expected to reach the highest level this year, according to a forecast developed jointly by J.D. Power and LMC Automotive. The seasonally adjusted annualized rate (SAAR) for retail sales is expected to be 15.0 […]
August New Vehicle Retail Sales Pace Dips to Lowest Level So Far in 2017
J.D. Power and LMC Automotive forecast retail sales pace to fall by nearly 350,000 units, despite elevated incentive levels. The new vehicle retail sales pace in August is expected to decline for the fifth time this year, according to a forecast developed jointly by J.D. Power and LMC Automotive. The seasonally adjusted annualized rate (SAAR) […]
New Vehicle Sales Pace Projected to Fall Again
J.D. Power and LMC Automotive estimates U.S. retail SAAR of 13.1 Million, the Lowest for June in five years. The new vehicle retail sales pace in June is expected to be lowest for the month since 2012, according to a forecast developed jointly by J.D. Power and LMC Automotive. Retail sales in June are anticipated […]
J.D. Power Initial Quality Study Uncovers Consumer Concerns with Autonomous Vehicle Technology
Initial quality at highest level ever. Increasing problems raise early warning bells for driver assistance technology. New-vehicle quality is at its highest level ever, improving a significant 8% from last year, according to the J.D. Power 2017 U.S. Initial Quality Study,SM (IQS) released yesterday. According to the study of nearly 80,000 purchasers and lessees of […]
J.D. Power Study Finds Premium Increases Become Sticking Point for U.S. Auto Insurance Customers
Rate increases due to increasing driving, claim frequency and severity impacting consumer price satisfaction. A combination of record numbers of miles driven, increased frequency and severity of collisions, and extreme weather has crimped U.S. auto insurer profitability, resulting in rate increases for 26% of customers and a strain on customer satisfaction. According to the J.D. […]
J.D. Power Project New Vehicle Sales Pace to Drop Again in May, Lowers 2017 Outlook
The new vehicle retail sales pace in 2017 is expected to be lowest for the month of May since 2013, according to a forecast developed jointly by J.D. Power and LMC Automotive. With one additional selling day in 2017, retail sales in May are anticipated to reach 1,222,000 units, a 2.9 percent decrease compared with […]
J.D. Power Reports Canadian Auto Insurance Customer Satisfaction Climbs Despite Premium Increases
The Co-operators Ranks Highest in Customer Satisfaction in Alberta, Atlantic and Ontario Regions; Industrial Alliance Ranks Highest in Quebec Customer satisfaction with auto insurance in Canada increases for the second consecutive year despite nationwide premium increases, according to the J.D. Power 2017 Canadian Auto Insurance Satisfaction Study, released today. “It does seem counterintuitive to see […]