First positive year-over-year comparison since September 2025 as 16.3 million SAAR holds and monthly payments climb to $810. Total U.S. new-vehicle sales for May 2026 are projected to reach 1,490,900 units, a 5.8% increase from May 2025 and the first positive year-over-year comparison since September 2025, according to a joint forecast from J.D. Power and […]
April New-Vehicle Sales Projected at 16 Million SAAR
Sales projected down 7.3% as year-ago tariff rush skews comparisons. Total U.S. new-vehicle sales for April 2026 are projected to reach 1,365,200 units, a 7.3% decrease from April 2025, with retail sales also down 7.3% to 1,129,100 units, according to a joint forecast from J.D. Power and GlobalData released April 23. The decline reflects a […]
Natural Intelligence, J.D. Power Partner on AI-Powered Auto Insurance Comparison Marketplace
Natural Intelligence and J.D. Power announced March 31 a partnership to build an auto insurance marketplace that pairs Natural Intelligence’s comparison technology with J.D. Power’s consumer data and analytics. The venture aims to give auto insurers a new customer acquisition channel at a time when the industry is navigating shifting retention dynamics and evolving digital […]
March New-Vehicle Sales on Pace for Best Month of 2026 So Far
Year-ago tariff rush skews year-over-year comparison Total new-vehicle sales in March 2026 are projected to reach 1,372,877 units, an 11.4% decline from March 2025 but the strongest monthly result of the year so far, according to a joint forecast from J.D. Power and GlobalData. The year-over-year drop is misleading, however. March 2025 sales were artificially […]
U.S. New-Vehicle Sales Projected To Decline 3.8% in February Compared to Last Year
Electric vehicle market share projected down 1.8 percentage points. New-vehicle sales for February 2026 are projected to reach 1,183,000 units, a 3.8% decrease from February 2025, according to a joint forecast from J.D. Power and GlobalData. Retail sales are expected to total 931,400 units, down 4.6% year over year. The seasonally adjusted annualized rate for […]
New Vehicle Sales Down 5.5% in November as Pull-Ahead Buying Effects Continue
Second consecutive month of year-over-year decline follows surge in early 2025 buying ahead of tax credit expiration and tariff-related price increases. New light-vehicle sales reached a seasonally adjusted annual rate (SAAR) of 15.6 million units in November 2025, marking a 5.5% decline from the same month last year, according to the National Automobile Dealers Association […]
Digital Claims Processing Boosts Satisfaction, but Channel-Switching Persists
J.D. Power reports satisfaction higher with auto and homeowners claims when status received through mobile apps. Customer satisfaction with insurance claims increases when the process is managed digitally, but most policyholders still need to go offline to complete key steps, according to a J.D. Power study released Tuesday. The 2025 U.S. Claims Digital Experience Study […]
New-Vehicle Sales Projected to Drop 4.8% in November Compared to Last Year
The EV tax credit expiration effects continue to suppress sales. New-vehicle retail sales are projected to decline 4.8% in November compared to a year ago, reaching 1,058,500 units, as the industry continues to feel the effects of electric vehicle purchase acceleration before federal tax credits expired Sept. 30, according to a forecast from J.D. Power […]
Satisfaction with Auto Insurance Claims Flat
J.D. Power annual study finds satisfaction strained by higher deductibles, more total losses. Seven percent of insureds report avoiding filing a claim. Auto insurance rates have finally started to decline from the near-record highs of 2024, but customers are still feeling the sting of several years of sky-high insurance costs when it comes to their […]
October New-Vehicle Sales Projected to Decline as Electric Vehicle Pull-Ahead Reverses
EV share projected to decline to 5.3% following federal incentive expiration. Used vehicle prices up year over year. Total new-vehicle sales for October 2025, including retail and non-retail transactions, are projected to reach 1,249,800, a 6.9% decrease year-over-year, according to a joint forecast from J.D. Power and GlobalData. October 2025 has 27 selling days, the […]
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