In our video interview, Clint Marlow, director of claims innovation for Allstate Insurance, details the how changing vehicle construction and technology is influencing the claim process, how claim technology will impact the industry and recent trends in frequency and claim costs. While changing vehicle construction techniques and technology is having an impact on collision repair […]
Interview: Michael Macaluso and Sam Freeman, CARSTAR Auto Body Repair Experts
In our video interview, Michael Macaluso, president of CARSTAR North America, and Sam Freeman, vice president of development, detail the results of CARSTAR’s integration of the U.S. and Canadian operations and plans for future growth. It’s a little over one year since Driven Brands acquired both the U.S. and Canadian CARSTAR franchise networks. Over the […]
Interview: Russ Hoffbauer, State Farm Insurance
In our video interview, Russ Hoffbauer, director of claims for State Farm Insurance, explains the impact changing vehicle technology is having on collision repair claim frequency, cost and the referral process. He also examines changing claims technology as well as the continued evolution of the Select Service referral network. With over 18 percent of the […]
Interview: Guy Bargnes, Collision Industry Conference
Guy Bargnes, from Painters Supply & Equipment Co., takes over as chair of the Collision Industry Conference in January. In our video interview, Bargnes explains the value the Conference brings to the industry and how participation benefits attendees. He also invites the industry to participate in a survey of industry issues to inform the work of […]
Interview: Jake Rodenroth, Collision Diagnostic Services
The need for collision repair facilities to perform diagnostic scans and calibrations has grown dramatically. Jake Rodenroth from Collision Diagnostic Service, an outsource diagnostic provider focused on the needs of the collision repair industry, details the changing technical landscape driving the demand for electronic diagnostics. While mechanical repair facilities and dealership service departments have relied […]
Interview: Dave Parzen, General Manager Collision Repair Shop Certification, NSF International
Announced last year, NSF International’s collision repair certification program offers shops an alternative, independent certification. Parzen details the program, how it was developed, and how shops can participate in the program. Collision repair facility certification has received enormous attention in the past several years. While much of the focus has been on offerings from vehicle […]
Interview: Paul Gange, President and COO, Fix Auto USA
As the collision repair industry evolves, independent operators are wondering about their place in the future of the industry. Gange outlines common concerns repairers with future of the industry, the disruption looming from new business models, and what repairers need to do today to prepare for the future. Today’s independent collision repair facility owner or […]
Philadelphia I-CAR Committee Raises $30,000 to Support Collision Repair Education Foundation
Funds will support pre-employment collision education opportunities in southeastern Pennsylvania. On Thursday, September 15, the Greater Philadelphia-area I-CAR committee held its inaugural fundraiser at the Paxon Hollow Country Club, in Media, Pa. to benefit the Collision Repair Education Foundation and local collision repair school programs. Over 100 people participated in the golf tournament, evening banquet and […]
Interview: Dan Risley, Automotive Service Association on NACE | CARS 2016 in Anaheim, Calif.
Recorded last Friday at NACE | CARS 2016 in Anaheim, Calif., Risley recaps this year’s trade show and plans for next year’s event. Last week, the Automotive Service Association (ASA) held its 34th Annual NACE | CARS trade show and conference in Anaheim, Calif. CollisionWeek sat down with Dan Risley, president and executive director of […]
Interview: Jeff Peevy, Automotive Management Institute
Jeff Peevy, president of the Automotive Management Institute, details the “next generation” of the institute that was launched recently, along with plans to launch collision repair estimator accreditation later this year. In June, the Automotive Management Institute (AMi) launched its next generation management training system. The new program includes six new front office and management certificates and professional […]
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