Evans explains how the largest auto insurer in the U.S. has adapted its claims operation in the wake of the coronavirus crisis. Claims have started to rebound after declining due to stay-at-home orders. The response to the pandemic has required businesses, particularly those essential businesses such as collision repair and insurance companies, to adapt their […]
Interview: Olivier Baudoux, Mitchell International
Baudoux, senior vice president of global product strategy and artificial intelligence for auto physical damage at Mitchell International details its AI-enabled estimating solution and its impact on collision repair. With the announcement of the commercial availability of Mitchell Intelligent Estimating (MIE) in the U.S., artificial intelligence (AI) is becoming an increasing part of the auto […]
Interview: Brandon Eckenrode, Collision Repair Education Foundation
Eckenrode details how the Foundation is adapting to assist collision repair schools and students who have been impacted by the coronavirus crisis. With virtually all schools and college facilities closed through the U.S. to help slow the spread of the coronavirus, the Collision Repair Education Foundation is adapting to increase the industry’s support for its […]
Interview: Michael Macaluso, Driven Brands
Macaluso, group president of Driven Brand’s Paint, Collision & Glass segment, details the Fix Auto USA acquisition and how it benefits the franchise group’s collision repair strategy, insurance and vendor relationships. With last week’s announcement that it was acquiring the franchise operations of Fix Auto USA along with ten Auto Center Auto Body (ACAB) company […]
Interview: Dan Risley, CCC Information Services
Collision repair facility operators are facing widespread changes in how they operate as a result of the pandemic. CCC’s Dan Risley details near and long-term trends facing the industry and what collision repair professionals are doing today to prepare. With collision repair facility operators across the U.S. facing an unprecedented downturn in demand in the […]
Interview: Dan Risley, CCC Information Services
Risley discusses how the information provider is addressing industry needs in the face of evolving privacy and security regulations. With the California Consumer Privacy Act (CCPA) coming into effect this year, and concerns over security and privacy issues growing generally across the U.S., the need for the collision repair industry to employ data security and […]
Interview: Mario Dimovski, TradieBot Industries and Plastfix
Australia-based innovator has developed virtual reality programs to help train entry-level painters, augmented reality technical information systems and a robotic 3-D printing headlight Repairbot. Longtime readers of CollisionWeek are familiar with Australia-based TradieBot Industries. Over the past few years, the company has launched a project to develop a robotic 3-D printing Repairbot to fix damaged […]
Interview: Burl Richards, Auto Body Association of Texas
Richards discusses collision repair industry issues that led to founding of association. Highlights Texas Auto Body Trade Show that starts today. The Texas Auto Body Trade show starts today at the Will Rogers Memorial Center in Fort Worth, Texas. The annual two-day event, sponsored by the Auto Body Association of Texas (ABAT) includes an education […]
Interview: Ken Park, Volvo Cars USA
Park details the Volvo Certified Collision Facility program requirements, Volvo Accident Advisor and other enhancements to the program designed to benefit vehicle owners needing collision repair. Over the last few months, Volvo Cars USA, has announced several initiatives to support vehicle owners and its collision repair certification program including structural parts restrictions, an Accident Advisor […]
Rhode Island Passes Legislation Clarifying Need for Physical Inspections on Collision Repair Claims Exceeding $2500
Rhode Island amends its unfair claims practice regulations. Jina Petrarca from Auto Body Association of Rhode Island details legislation in interview. The Rhode Island legislature passed House and Senate companion bills that amend and expand the definitions of unfair claims practices committed by insurers with regard to physical inspection, performance of appraisals, retail valuation and […]
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