Brower details how inflation is impacting severity as parts and labor costs have increased. Examines how auto insurance companies and the collision repair industry globally are responding. The impact of inflation on critical cost drivers for the auto claims and collision repair industries has increased claims severity across the globe. As CollisionWeek has reported, key […]
Interview: Bob Redding, ASA Washington Representative on Vehicle Data Access
Redding discusses California’s zero emissions vehicle mandate and its impact across the country as well state and national legislative efforts on data access. State and national efforts to assure that the independent repair industry has the access to data it needs to repair their customer’s vehicles has been an issue for decades. As vehicles become […]
Interview: Chris Wallace, Ford Motor Company
U.S. Collision Manager for Ford details the vehicle manufacturer’s new Certified Glass Network. In May, Ford Motor Company (NYSE:F) announced the launch of the Ford Certified Glass Network (FCGN). The network includes training and certification requirements for qualified, enrolled glass installers offering Original Equipment (OE) glass replacement on Ford and Lincoln vehicles. To better understand […]
Interview: Brandon Eckenrode, Collision Repair Education Foundation
Managing Director of the Foundation details upcoming initiatives to support collision repair schools, students and industry employers. With the technician shortage impacting collision repair facilities of all sizes, the Collision Repair Education Foundation (CREF) efforts to attract young people to industry careers, get them trained and connect them with employers continues to grow. In our […]
Interview: Bill Brower, Solera
Brower details the results of this year’s edition of Solera’s research on consumer, collision repairer, OEM and insurer attitudes on claims technology as well as current trends in the industry. In April, Solera released the latest edition of its annual study on consumer and industry attitudes towards claims technology that continued to show overwhelming global […]
Interview: Lucky Papageorg on Special Commission on Auto Body Labor Rates in Massachusetts Report
AASP/MA executive director details the final report mandated by the legislature examining stagnation of labor rates paid to collision repair facilities in the Commonwealth. To better understand the collision repair industry perspective on the Report of the Special Commission on Auto Body Labor Rates that was released in April, CollisionWeek spoke with Lucky Papageorg, executive […]
Interview: Tim Adelmann, former ABRA executive and Brandon Eckenrode, managing director of the Collision Repair Education Foundation
In our video interview Adelmann, discusses the goals of his family’s $500,000 donation to fund collision repair technician scholarships through the Education Foundation. Eckenrode provides update on Foundation activities. The Collision Repair Education Foundation announced that Tim Adelmann, who served as chief business development officer and executive vice president at ABRA for 35 years, and […]
Interview: Susanna Gotsch, CCC Intelligent Solutions, Details Collision Repair Claims Trends
Gotsch discusses data on 2021 claims and the factors influencing collision repair and insurance claims markets into next year. Average cost per part running 8% higher in 2021. Labor rate growth hasn’t accelerated in 2021, but is expected higher in 2022 in wake of labor shortage. In our video interview, Susanna Gotsch, Senior Director, Industry […]
Interview: Ray Fisher, ASA Executive Director Details New Regional Structure
Fisher explains the association’s move from its state affiliate structure to a new regional model covering all 50 states. Earlier this week, the Automotive Service Association (ASA) announced it was transitioning to a regional, membership subscription model, replacing its current state affiliate structure. On January 1, the ASA affiliate organizations will be dissolved, and multiple […]
Interview: Jerry McNee on Return of Northeast Trade Show
McNee, president of the AASP/NJ board of directors, discusses next week’s trade show and current industry issues. After going virtual last year, the Alliance of Automotive Service Providers of New Jersey (AASP/NJ) will hold its flagship NORTHEAST Automotive Services Show on September 10 -12 at the Meadowlands Exposition Center (MEC) in Secaucus, N.J. Detailed information […]
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