Vehicle inspection system startup mixes the latest digital scanning technology and artificial intelligence to analyze vehicle images to identify damage. The growth in the acceptance of photo estimating got a boost during the pandemic as insurers, collision repairers and customers sought to minimize interaction during the claim process. UVeye believes its technology, that combines high-resolution […]
Interview: Jerry McNee, Ultimate Collision Repair and President of AASP-NJ
McNee details decision to cancel this year’s live Northeast Trade Show, August virtual events and planning for next year’s show. On June 3, the Alliance of Automotive Service Providers of New Jersey (AASP/NJ) announced the decision to cancel their 2020 NORTHEAST Automotive Services Show at the Meadowlands Exposition Center in Secaucus, N.J. that had been […]
Interview: Susanna Gotsch, CCC Information Services
In our video interview, Gotsch provides insight into the information provider’s May claims report. While collision repair facilities have remained open as essential businesses during the pandemic, CCC’s report on auto claims in May quantified the impact of reduced driving on repairable claims across the U.S. In our video interview embedded below, Susanna Gotsch, Director, […]
Interview: Ramon Suarez, Solera Audatex
Suarez details how the coronavirus crisis has impacted auto insurance claims and processes in the U.S. and globally. While driving and claims have taken a hit due to stay-at-home orders, the economy is starting to improve and claims are starting to increase. At the same time, the need to maintain social distancing in the wake […]
Interview: Chris Evans, State Farm Insurance
Evans explains how the largest auto insurer in the U.S. has adapted its claims operation in the wake of the coronavirus crisis. Claims have started to rebound after declining due to stay-at-home orders. The response to the pandemic has required businesses, particularly those essential businesses such as collision repair and insurance companies, to adapt their […]
Interview: Olivier Baudoux, Mitchell International
Baudoux, senior vice president of global product strategy and artificial intelligence for auto physical damage at Mitchell International details its AI-enabled estimating solution and its impact on collision repair. With the announcement of the commercial availability of Mitchell Intelligent Estimating (MIE) in the U.S., artificial intelligence (AI) is becoming an increasing part of the auto […]
Interview: Brandon Eckenrode, Collision Repair Education Foundation
Eckenrode details how the Foundation is adapting to assist collision repair schools and students who have been impacted by the coronavirus crisis. With virtually all schools and college facilities closed through the U.S. to help slow the spread of the coronavirus, the Collision Repair Education Foundation is adapting to increase the industry’s support for its […]
Interview: Michael Macaluso, Driven Brands
Macaluso, group president of Driven Brand’s Paint, Collision & Glass segment, details the Fix Auto USA acquisition and how it benefits the franchise group’s collision repair strategy, insurance and vendor relationships. With last week’s announcement that it was acquiring the franchise operations of Fix Auto USA along with ten Auto Center Auto Body (ACAB) company […]
Interview: Dan Risley, CCC Information Services
Collision repair facility operators are facing widespread changes in how they operate as a result of the pandemic. CCC’s Dan Risley details near and long-term trends facing the industry and what collision repair professionals are doing today to prepare. With collision repair facility operators across the U.S. facing an unprecedented downturn in demand in the […]
Interview: Dan Risley, CCC Information Services
Risley discusses how the information provider is addressing industry needs in the face of evolving privacy and security regulations. With the California Consumer Privacy Act (CCPA) coming into effect this year, and concerns over security and privacy issues growing generally across the U.S., the need for the collision repair industry to employ data security and […]