Park details the Volvo Certified Collision Facility program requirements, Volvo Accident Advisor and other enhancements to the program designed to benefit vehicle owners needing collision repair. Over the last few months, Volvo Cars USA, has announced several initiatives to support vehicle owners and its collision repair certification program including structural parts restrictions, an Accident Advisor […]
Interview: Jack Rozint, Mitchell International
Rozint discusses the information provider’s work administering the General Motors Collision Repair Network, how technology trends such as artificial intelligence, are influencing the industry and ADAS recalibration. In yet another sign that the role of information providers in the collision repair industry is changing, last year, General Motors announced that it had chosen Mitchell International […]
Interview: Ray Fisher, Automotive Service Association
Fisher, who was named executive director of ASA in December, details 2019 initiatives and provides an update on the MSO Symposium and the future of NACE. In our video interview, Ray Fisher, executive director of the Automotive Service Association (ASA) explains that with the incredible pace of change facing both the mechanical and collision sides […]
Interview: Aaron Lowe, Senior Vice President, Regulatory & Government Affairs for the Auto Care Association
In our telephone interview, Lowe discusses the factors driving legislation to revamp Massachusetts Right to Repair law. In 2012, Massachusetts passed a Right to Repair law governing independent repairer and supplier access to the information necessary to repair consumer’s vehicles. As a result of that law, vehicle manufacturers and supporter of the Right to Repair […]
Interview, CCC Information Services on ADAS
Information provider details increased claim cost due to Advanced Driver Assistance Systems and how they are influencing estimating process and repair information access. As the share of newer vehicles with Advanced Driver Assistance Systems (ADAS) installed has grown each year, collision repair facility operators have had to invest in the latest technology to repair these […]
Interview: John Eck, General Motors
Eck discusses details of General Motors Collision Repair Network and how it is designed to improve the quality and safety of collision repairs. In August, General Motors officially announced that enrollment was open for its long anticipated collision repair network. While the vehicle manufacturer has had vehicle specific certification programs in the past, including for […]
Interview: Robert McKenzie, Refinish Distributors Alliance
In our video interview, McKenzie, executive director of the Refinish Distributors Alliance, details the challenges distributors face in a changing industry and how his organization works to help its members succeed. As the collision repair industry changes in response to both increasing vehicle technology, consolidation, and changing consumer preferences, the paint, body and equipment (PBE) […]
Interview: Ramon Suarez, Audatex, Solera Company
In our video interview, Suarez, regional managing director for Audatex, explains how the recently announced AudaTarget predictive analytics system benefits, insurers, collision repair facilities and ultimately consumers. As the pace of change in vehicle technology accelerates, insurers and repairers have responded by updating their operations in response. Part of that response, requires facing the fact […]
California Department of Insurance Finds Use of Opt-OEM and Alt-OEM Designations Unfair Claims Practice
DOI joins with California’s Bureau of Automotive Repair to prohibit use of parts terms. CollisionWeek interviews Don Feeley, Interim Executive Director of the California Autobody Association. In a letter dated October 8 to the California Autobody Association (CAA), the California Department of Insurance (DOI) responded to questions by the repair association regarding the use of […]
Interview: John Van Alstyne, I-CAR CEO and President Details Upcoming Changes to Training and Recognition Programs
Van Alstyne details changes coming to collision repair industry training and recognition programs. I-CAR announced a nearly complete redesign of its training programs at NACE Automechanika, including new requirements for Platinum and Gold Class recognition programs in 2019. Russell Thrall III, publisher and editor in chief of CollisionWeek, sat down with Van Alstyne just a […]