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North Carolina Fines Members, Universal Insurance Companies $113,000 for Market Conduct Violations

May 2, 2025 By CollisionWeek Editor

North Insurance Commissioner Mike Causey announced May 1 that he has fined two insurance companies, The Members Insurance Co. and Universal Insurance Co., $113,000 following a market conduct examination. Members and Universal, which are licensed to write private passenger automobile and homeowners’ insurance policies in North Carolina, are owned by Auto Club Group. At the […]

Filed Under: News Tagged With: Fines, Insurance Department, Market Conduct Examination, North Carolina

New Hampshire Insurance Department Issues Guidance on Virtual Auto Claims Adjustment

April 15, 2025 By CollisionWeek Editor

The New Hampshire Insurance Department has released new guidance for insurance companies using virtual methods to assess automobile damage, emphasizing that consumers retain the right to request in-person inspections. The bulletin, issued April 14, addresses the growing trend of insurers using photos and videos submitted by consumers or repair shops instead of conducting physical inspections. […]

Filed Under: News Tagged With: Insurance Bulletin, Insurance Department, New Hampshire, Photo Estimating

North Carolina Automobile Insurers Request 22.6% Rate Increase

February 5, 2025 By CollisionWeek Editor

In 2023, insurers requested over 28% increase but settled with insurance department for 4.5% annually for two years. The North Carolina Department of Insurance (NCDOI) announced that insurance companies have requested a statewide average 22.6% increase in automobile insurance rates. The North Carolina Rate Bureau, which represents the automobile insurance companies in the state and […]

Filed Under: News Tagged With: Insurance Department, North Carolina, Premiums

Pennsylvania Issues Guidance On Insurers’ Use Of Artificial Intelligence

April 10, 2024 By CollisionWeek Editor

The Pennsylvania Insurance Department (PID) is the latest state to announce guidance for insurers on the use of Artificial Intelligence (AI). On April 6, the Department issued Notice 2024-04, which includes recommended best practices for how insurers obtain, develop and use certain AI technologies and systems, and advises insurers on what information PID may request […]

Filed Under: News Tagged With: Artificial Intelligence, Insurance Bulletin, Insurance Department, Pennsylvania

Pennsylvania Insurance Department Blocked Over $64 Million Of Personal Auto Premium Increases Last Year

February 21, 2024 By CollisionWeek Editor

The Pennsylvania Insurance Department (PID) announced February 15 that the Department blocked $64.3 million of personal auto premium increases from being implemented in Pennsylvania through its rate review processes in 2023. According to the department, it has received a large volume of requests for rate increases in recent years, which the Department attributes largely to […]

Filed Under: News Tagged With: Insurance Department, Pennsylvania, Premiums

Insurance and Collision Repair Organizations to Participate in Nevada Public Forum on Auto Insurance Rates November 1

October 13, 2023 By CollisionWeek Editor

The Nevada Division of Insurance (Division) has announced that it will be hosting a live webinar panel discussion to address questions and concerns about the rising costs of auto insurance in Nevada. This event will be held virtually on Wednesday, November 1, 2023, from 10:00 AM – 11:30 AM (PDT) and is open to the […]

Filed Under: News Tagged With: Insurance Department, Nevada, Premiums, Webinars

California Insurance Department Fines App-Based Auto Insurer and Underwriter for Mishandling Claims

October 4, 2023 By CollisionWeek Editor

Department investigation leads to settlement with app-based auto insurance seller Go Maps and insurer Topa for mishandling claims. The California Department of Insurance announced two settlement agreements with Go Maps, Inc. (Go Maps) and its insurance underwriter, Topa Insurance Company (Topa), after an investigation into complaints that consumer claims were mishandled for more than two […]

Filed Under: News Tagged With: California, Insurance Department

Vermont Allows Out-of-State Adjusters and Appraiser in Wake of Major Flooding

July 17, 2023 By CollisionWeek Editor

In response to the State of Emergency declared July 9 by Vermont Governor Phil Scott following heavy rains and anticipated floodings, the Commissioner of the Department of Financial Regulation announced that the Department is allowing property and casualty insurance carriers to use individual adjusters not licensed in Vermont. Guidance on the use of adjusters not […]

Filed Under: News Tagged With: Insurance Department, Vermont

AASP/NJ Questions State Department of Banking and Insurance Role in Consumer Protection, Asks Repairers to Share Concerning Stories

June 12, 2023 By CollisionWeek Editor

The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) is questioning the role of the New Jersey Department of Banking and Insurance (DOBI) which is supposed to regulate the insurance industry and protect consumers given the amount of insurance company abuse experienced by its members.. A recent article in New Jersey Automotive, the official […]

Filed Under: News Tagged With: AASP/NJ, Insurance Department, Insurance Relations, New Jersey

Consumer Group Says California Insurance Department Didn’t Follow Procedure When it Approved GEICO Auto Insurance Rate Hike

December 9, 2022 By CollisionWeek Editor

In a letter, Consumer Watchdog, the non-profit consumer and taxpayer advocacy organization alleged the California Department of Insurance recent approval of a $268 million increase in auto insurance premiums for GEICO customers didn’t follow the public participation requirements of Proposition 103. Overall, the 6.9% rate hike will impact 2.1 million GEICO policyholders who face an […]

Filed Under: News Tagged With: California, Consumer Watchdog, GEICO, Insurance Department

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