The Motor Trades Association of Australia (MTAA) has condemned Insurance Australia Group’s (IAG) proposed strategic alliance with RAC WA, warning that this move—alongside proposed acquisitions of RACQ and RAA Insurance—marks the beginning of the end for locally owned, motoring club-based insurance in Australia. According to the MTAA, if approved by the Australian Competition and Consumer […]
Australia’s IAG Acquires Royal Automobile Club of Western Australia Insurance Business
IAG today announced it will enter a strategic alliance with The Royal Automobile Club of Western Australia (RAC) that includes IAG’s purchase of the RAC Insurance (RACI) business and a 20-year exclusive distribution agreement for RAC branded home, motor and niche insurance products. The consideration comprises $400 million for 100% acquisition of RACI and $950 […]
Australia Insurer IAG Releases 2020-2021 Repair Quality Report
IAG released its Quality Report 2020-21 which provides the latest data on its monitoring of repair standards across its national motor and property repair networks. This is the ninth consecutive year IAG has published its Quality Report, which underscores its dedication to providing customers with the best possible experience by ensuring motor and property repairs […]
Australia’s Largest Insurer Acquires Majority Stake in Digital Car Subscription Platform
Insurance Australia Group Limited (IAG), Australia’s largest general insurer, has acquired a majority stake in digital car subscription and trading platform Carbar. Carbar, established in 2016, is Australia’s first car subscription platform and caters to growing customer appetite for alternative forms of vehicle ownership. According to its website, it offers car subscription starting at AU$109 […]
Australia’s IAG Releases 2017-18 Quality Report
IAG today released its sixth Quality Report, the insurance industry’s only report that provides annual data on motor and property repair standards. The Quality Report provides an insight into the monitoring, assessment and quality repair standards across IAG’s nation-wide property and motor repair network. In 2017-18 IAG undertook more than 440,000 motor vehicle repair assessments […]
Australia Insurer IAG Implementing I-CAR Gold Class Repairer Accreditation across Network
In partnership with I-CAR, Insurance Australia Group Limited (IAG) announced a new initiative for its partner repairers to attain I-CAR Gold Class Repairer accreditation. Steve Bubulj, Head of National Supply Chain said “It is a natural next step for IAG partner repairers to embark on the I-CAR Gold Class program to ensure together we stay […]