Ram ranks highest overall in Initial Quality Study, Porsche ranks highest among premium brands. In its inaugural year incorporating franchise dealership repair visits with the Voice of the Customer (VOC) data to create a more expansive metric for problems per 100 vehicles (PP100), the J.D. Power 2024 U.S. Initial Quality Study (IQS), finds the industry […]
J.D. Power Initial Quality Study Uncovers Consumer Concerns with Autonomous Vehicle Technology
Initial quality at highest level ever. Increasing problems raise early warning bells for driver assistance technology. New-vehicle quality is at its highest level ever, improving a significant 8% from last year, according to the J.D. Power 2017 U.S. Initial Quality Study,SM (IQS) released yesterday. According to the study of nearly 80,000 purchasers and lessees of […]