A software upgrade offered to the owners of Hyundai and Kia vehicles that were sold without electronic immobilizers cut theft rates by more than half, new research from the Highway Loss Data Institute shows. The companies began implementing the software upgrade in February 2023 in the wake of a tidal wave of theft claims that […]
Michel Poirier to Lead Aftersales and Customer Experience Division at Hyundai
Hyundai Motor America has appointed Michel Poirier as vice president of aftersales and customer experience, a new division for Hyundai. In support of the company’s customer experience (CX) strategy, the new division includes both the retail and aftersales functions to streamline CX efforts and increase efficiencies. Retail experience responsibilities include dealership training and customer satisfaction […]
Hyundai and Amazon Partner for Online Vehicle Sales and Cloud Services
Amazon to launch online vehicle sales in the U.S., starting with Hyundai in 2024, making it more convenient for customers to find and buy a vehicle and pick it up from their local dealer. Amazon (NASDAQ: AMZN) and Hyundai Motor Company announced a strategic partnership that includes Amazon launching online sales of Hyundai vehicles in […]
Kia and Hyundai Issue Recalls for Fire Risk in 3.3 Million Vehicles, Advise Vehicles Be Parked Outside
Fires can happen while the vehicle is parked and turned off or while driving. The National Highway Traffic Safety Administration (NHTSA) announced that Hyundai Motor America and Kia America have issued “park outside” recalls for more than 3.3 million vehicles due to the risk of fire. Until these recalled vehicles have been repaired, the manufacturers […]
Hyundai Partners with AAA Insurers to Offer Options for Customers Affected Theft Method Popularized on TikTok
Hyundai Motor America and independently operated AAA insurers announced a program to offer insurance options in most states for owners of certain Hyundai vehicles without push-button ignitions and immobilizing anti-theft devices. Under the program, AAA insurers will issue new and renewal policies for eligible affected Hyundai customers. The program will be available in all states […]
Coalition of 23 State Attorneys General Urge Kia and Hyundai to Address Vehicle Theft Issues
A nationwide coalition of 23 attorneys general is calling on Kia America (Kia) and Hyundai Motor Company (Hyundai) to take swift and comprehensive action to help remedy the crisis of car thefts that has occurred due to the companies’ failure to equip vehicles with anti-theft immobilizers. Alarmingly high theft rates for Kia and Hyundai models […]
Honda’s Bob Nelson Named Chair of Alliance For Automotive Innovation
Hyundai’s José Muñoz named Vice Chair. The Alliance for Automotive Innovation announced that Bob Nelson, executive vice president, American Honda Motor Co., Inc., will serve as the association’s 2023 board chair. Nelson succeeds Kumar Galhotra, president of Ford Blue. José Muñoz, president and global COO of Hyundai Motor Company, and president and CEO of Hyundai […]
Hyundai Announces EV Subscription Program that Includes Insurance
Hyundai Motor America in partnership with Hyundai Capital America announced its new Evolve+ electric vehicle subscription service at the 2023 Chicago Auto Show. This new service provides flexibility and affordability to the consumer who wants to drive Hyundai’s newest electric vehicles without committing to a purchase or longer-term lease. Evolve+ is a month-to-month subscription service […]
Over 56,000 Hydrogen Passenger Vehicles Sold So Far Globally
Korea leads in deployments, followed by California and Japan. Over 56 thousand hydrogen fuel cell passenger vehicles were sold worldwide by the end of 2022, says Information Trends in a study. At the same time, several automakers, both start-ups and established players are vying to enter the fuel cell auto market. The study, Global Market […]
Hyundai Selects Assured Performance Network as Certified Repair Network Partner
Hyundai Motor America has selected Assured Performance Network, a division of OEC, as its strategic partner to administer and manage the new Hyundai Certified Collision Repair Program. The program will identify, certify, and promote dealership and independent facilities as collision repair providers of choice to Hyundai drivers across America. “Our new partnership with Assured Performance […]