Will look to incorporate technologies like OnStar to communicate with customers and streamline repair process. General Motors’ Customer Care and Aftersales division announced it will launch a comprehensive collision certification program in 2018. Previously, GM has had vehicle-specific certification programs such as for various models of the Chevrolet Corvette. In 2015, GM announced an aluminum […]
GM’s Maven Car Sharing Adds Monthly Option for Members that Includes Insurance
Transportation option is available in Los Angeles and San Francisco. Initial vehicles include the Chevrolet Tahoe and extended-range electric Chevrolet Volt. Maven, General Motors’ car sharing brand, has expanded its offerings to include a new monthly service, Maven Reserve. Maven members pay a monthly fee to reserve a new GM vehicle loaded with technology for […]
Axalta and General Motors UK Renew Three-Year Agreement
Axalta Coating Systems (NYSE:AXTA) in the UK and General Motors UK have renewed their three-year agreement that names Axalta’s three premium global refinish brands – Cromax, Spies Hecker and Standox – officially approved suppliers for paint repairs on Vauxhall in the UK. “General Motors and Axalta have a long-standing relationship both in the UK and […]
GM’s Maven Car Sharing Service Launches in Atlanta
Fuel and insurance are included Maven, General Motors’ personal mobility brand, is expanding its offerings in Atlanta from the Lyft Express Drive program to now include Maven City car sharing. In 11 months, Maven has launched three products and has grown to 17 cities in the U.S. and Canada: Ann Arbor, Michigan; Atlanta; Baltimore; Boston; […]
GM’S Maven Launches Car Sharing in Los Angeles; Exceeds 20 Million Miles Driven
Maven, General Motors’ personal mobility brand, continued its expansion into western markets with the announcement of Maven City car sharing in Los Angeles. In nine months, Maven has grown to nine markets: Ann Arbor, Michigan, Baltimore, Boston, Chicago, Detroit, Los Angeles, New York City, San Francisco, and Washington, D.C. Maven members have now driven more […]
GM Issues Position Statement for Pre- and Post-Collision Repair Scans for Trouble Codes
General Motors Company (GM) today issued a position statement for the collision repair industry directing technicians to scan damaged vehicles for diagnostic trouble codes (DTCs) both before and after repairs. “Even minor body damage or glass replacement may result in damage to one or more safety-related systems on the vehicle,” said John Eck, collision manager, […]
Automotive Recyclers Question General Motors Position Statement on Recycled Parts
Recyclers believe position statement counter to GM commitment on environment and sustainability. The Automotive Recyclers Association (ARA) is admonishing General Motors (GM) and its Chairman and Chief Executive Officer (CEO) Mary Barra for what it states is “GM’s new anti-environmental position on the utilization of recycled GM parts.” According to the association, that represents the […]
FTC Terminates Review of OEConnection Sale
The U.S. Federal Trade Commission issued an early termination notice June 16 on the Hart Scott Rodino (HSR) antitrust review of the sale by General Motors and Ford Motor Company of their stakes in OEConnection LLC. OEConnection LLC announced on June 2 that Providence Equity Partners would acquire a majority equity stake in the company. […]
General Motors Renews Approval of BASF Refinish Products
General Motors paint engineering reviewed and approved BASF’s comprehensive standardized test process for its Glasurit and R-M automotive refinish materials. All products tested received approval into 2017, the 21st time the refinish system manufacturer has received approval from the vehicle manufacturer. “Glasurit and R-M paint systems consistently provide the top quality finishes required by GM,” […]
Guild 21 Conference Call Today Features John Eck from General Motors
The next Guild 21 conference call takes place today at 2 p.m. EST (11:00 a.m. PST) and will feature John Eck, Manager, Wholesale Dealer Channel, General Motors Customer Care & Aftersales, who will present on the topic of quality repairs and OEM certification for repair facilities. Eck has over 25 years of automotive aftermarket experience […]