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You are here: Home / Archives for FNOL

Solera Launches Qapter Intelligent Triage to Accelerate Claim Resolution from the First Notice of Loss

June 21, 2022 By CollisionWeek Editor Leave a Comment

Solera announced the launch of its new Qapter Intelligent Triage, a global visual intelligence service designed to enable claims handlers to improve the speed and accuracy of triage decisions following the first notice of loss (FNOL). The product allows the policyholder to submit photos of the damaged vehicle following the first contact with their insurer. […]

Filed Under: News Tagged With: Artificial Intelligence, First Notice of Loss, FNOL, Solera Holdings

Sfara Releases Mobile-Based, Ultra Low-Speed Crash Detection to Support OEM and Insurer FNOL Repair Experience

December 13, 2021 By CollisionWeek Editor

After several years of intensive testing in labs, in the field, and through commercial deployment by a major OEM, Sfara is releasing to the general market its ultra low-speed crash detection technology for smartphones. This is important news to industries associated with First Notice of Loss (FNOL), where having near immediate notice of a collision […]

Filed Under: News Tagged With: Claims Technology, FNOL, Sfara

Toyota Partners with CCC on Mobile Collision Assistance Service

August 11, 2021 By CollisionWeek Editor

Toyota Debuts Mobile Collision Assistance Service

Post-collision guidance feature helps Toyota and Lexus drivers file claim, find collision repair shop, through smartphone app. Toyota and Lexus drivers now have a new assistance service available to them in the moments following a collision. Collision Assistance, a just-in-time support service, is now available to drivers within the Toyota and Lexus mobile app. The […]

Filed Under: News Tagged With: Agreements Signed, CCC, FNOL, Mobile App, Toyota

Overall Parts Solutions CrashPal App Offers Vehicle Owners FNOL and Towing Request to Certified Collision Repair Centers

June 25, 2021 By CollisionWeek Editor

Overall Parts Solutions (OPS), a leader in automotive software solutions, announced the release of CrashPal, a no-cost mobile application designed to help create an effortless customer experience for first notice of loss after a collision. CrashPal is a no-cost feature to Chrysler, Dodge, Jeep, Ram, Fiat and Alfa Romeo owners and is available through their […]

Filed Under: News Tagged With: FNOL, Mobile App, Overall Parts Solutions

Farmers Insurance Launches New CrashAssist Feature Within its Signal App

March 10, 2021 By CollisionWeek Editor

Farmers auto policyholders using the safe driving app will now have access to crash detection and support features including filing a claim. Farmers Insurance announced the launch of CrashAssist, a new feature included within the Signal app that helps connect drivers with emergency services in the event of an accident and offers help in reporting […]

Filed Under: News Tagged With: Farmers Insurance, FNOL, Usage-Based Insurance

CCC Introduces Two-Way, Real-Time Texting to Connect Insurers and Policyholders

October 20, 2020 By CollisionWeek Editor

CCC Information Services Inc. (CCC) announced the expansion of its digital customer experience offering to include two-way, real-time text capabilities. Available today, CCC Quick Chat provides dynamic two-way texting to make it easy for insurers to engage with policyholders throughout the customer journey – from policy to claims and across all lines of business. In […]

Filed Under: News Tagged With: CCC Information Services, FNOL, Texting

IAA and Snapsheet Announce Total Loss Process Automation Partnership

March 3, 2020 By CollisionWeek Editor

IAA, Inc. (NYSE:IAA) and Snapsheet announced an integrated partnership combining IAA’s total loss claims and salvage solutions with Snapsheet’s configurable claims management platform to create one seamless solution from first notice of loss to sale at auction. The combined offering will reduce the time it takes insurance carriers to process claims for total loss vehicles. […]

Filed Under: News Tagged With: Agreements Signed, FNOL, Insurance Auto Auctions, Snapsheet, Total Loss

Metromile and Tokio Marine Expand Partnership with FNOL Technology

February 12, 2020 By CollisionWeek Editor

Metromile logo

Metromile, the pay-per-mile car insurance company in the U.S.  announced that Tokio Marine Group, Japan’s largest insurer, deployed the digital, first notice of loss (FNOL) product Metromile REPORT across its $13 billion auto insurance book. With Metromile REPORT, Tokio Marine expects to improve customer claims by enabling drivers to report accidents online and through its […]

Filed Under: News Tagged With: Agreements Signed, Claims Technology, FNOL, Metromile, Tokio Marine

Interview: Ramon Suarez, Solera Audatex

January 10, 2020 By CollisionWeek Editor

Ramon Suarez Interview

In our video interview, Suarez, regional managing director for Solera Audatex, details how the company is integrating the capabilities from different global Solera companies into the products and services collision repair shops and insurers use every day. The role technology plays in our lives continues to expand. For collision repair facility operators and auto insurance […]

Filed Under: Feature Tagged With: Audatex, Diagnostics, FNOL, Predictive Analytics, Solera Holdings

Urgently Launches Collision Logistics Management to Improve Towing Experience for Insurers and Customers

June 5, 2019 By CollisionWeek Editor

Urgently Collision Logistics Management Infographic

Urgently, the global mobility and roadside assistance platform, today introduced Collision Logistics Management, that aims providing a more efficient, transparent and cost-saving alternative to existing accident scene and secondary towing processes for insurers and policyholders. Urgently Collision Logistics Management leverages technology with collision protocols to improve transparency and efficiency through each step of the process, […]

Filed Under: News Tagged With: FNOL, Towing, Urgent.ly

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