Progressive Insurance reported that more than 1.5 million customers are using its Accident Response feature, a crash detection system developed in collaboration with Cambridge Mobile Telematics that automatically contacts drivers after collisions and can dispatch emergency services or towing. The feature, available at no charge through Progressive’s mobile app, launched in November 2024 for personal […]
State Farm Expands Mobile Accident Detection and Response Tech
Revamped app features include location tracking and emergency services integration. State Farm is rolling out enhanced accident response technology across Illinois and Florida as the largest private passenger auto insurer in the U.S. says mounting claims from distracted driving and severe weather incidents reshape the auto insurance landscape. The company’s revamped app now offers real-time […]
Solera XpertCX Suite Receives AutoTech Breakthrough Award
Solera Corp. announced that its XpertCX solution has been honored as the Auto Repair Solution of the Year at the AutoTech Breakthrough Awards. AutoTech Breakthrough, a market intelligence organization recognizes top companies, technologies and products innovating in the global automotive and transportation technology markets today. The comprehensive XpertCX suite offers diverse capabilities, including a 24/7 […]
State Farm Adds Accident Assistance Feature for Drivers Involved in Collisions to Drive Safe & Save App
State Farm announced the introduction of a new Accident Assistance feature to Drive Safe & Save app. The new Accident Assistance feature helps the driver when immediate next steps may seem unclear during the stressful moments following a collision. It will guide the driver through the next steps, including making sure everyone is safe, calling […]
Solera Unveils Web Browser-Based Intelligent Triage for First Notice of Loss
Solera Global Corp announced the launch of its web browser-based Intelligent Triage solution, eliminating the need for extensive integrations or software installations. This global visual intelligence service empowers claims handlers to swiftly and accurately assess whether a damaged vehicle is repairable or a total loss, right from the First Notice of Loss (FNOL). Insurers can […]
CCC Partners with Zendrive to Connect Crash Data to Claims
CCC Intelligent Solutions Inc. (NYSE:CCCS) announced that Zendrive is the newest mobility risk intelligence provider to join the CCC network. Insurance customers of the two companies will be able to seamlessly connect smartphone-centric crash detection data with CCC’s claims management solutions, helping to improve and speed claims outcomes. CCC works with more than 300 U.S. […]
Entegral Launches Smart Assist Vehicle Claims Triage Product
New offering uses artificial intelligence through a partnership with Tractable. Entegral has announced the launch of Smart Assist, a vehicle claim assistance product designed for use with mobile devices, in North America. This new software as a service (SaaS) offering puts more control directly into the customer’s hands after a collision and, in the process, […]
CIECA Invites Industry Stakeholders to Join New Referral Committee
The Collision Industry Electronic Commerce Association (CIECA) announced the formation of a committee to create a new workflow for the referral process in the collision industry. The committee will be chaired by Kim DeVallance Caron, Product Portfolio Director for Enterprise Holdings. All industry stakeholders, including CIECA and non-CIECA members, are invited to join the committee. […]
Cambridge Mobile Telematics Launches Platform for Proactive Claims
Cambridge Mobile Telematics (CMT), the telematics service provider, announced DriveWell Crash & Claims, the telematics solution for auto insurance claims. With DriveWell Crash & Claims, insurers can offer proactive, real-time services to their customers, providing peace of mind and life-saving help. Telematics crash data helps insurers create a streamlined claims experience for their customers after […]
Verisk Launches First Notice of Loss Service
Property/casualty insurers using Verisk’s (NASDAQ:VRSK) ClaimSearch solution can now append certain missing information with insurer-contributed first notice of loss (FNOL) data to help process claims faster and more efficiently. As part of the existing ClaimSearch service, the new FNOL initiative will leverage Verisk claims data to augment carriers’ own FNOL contributed information. The latest efficiency […]