Property/casualty insurers using Verisk’s (NASDAQ:VRSK) ClaimSearch solution can now append certain missing information with insurer-contributed first notice of loss (FNOL) data to help process claims faster and more efficiently. As part of the existing ClaimSearch service, the new FNOL initiative will leverage Verisk claims data to augment carriers’ own FNOL contributed information. The latest efficiency […]
Solera Launches Qapter Intelligent Triage to Accelerate Claim Resolution from the First Notice of Loss
Solera announced the launch of its new Qapter Intelligent Triage, a global visual intelligence service designed to enable claims handlers to improve the speed and accuracy of triage decisions following the first notice of loss (FNOL). The product allows the policyholder to submit photos of the damaged vehicle following the first contact with their insurer. […]
Chief Collision Technology Announces Touchless Hail Claim Management Solution
Chief Collision Technology, part of Vehicle Service Group (VSG), will soon offer an automated hail claim management solution with the launch of Constellation. The technology solution will give insurance providers, fleet managers and collision repair facilities a complete hail repair solution—from first notice of loss through the claims process and finally to vehicle repair. Constellation […]
CIECA Adds Capability to Include Telematics Diagnostic Codes to FNOL Messages
The Collision Industry Electronic Commerce Association (CIECA) announced that its First Notice of Loss (FNOL) Implementation Guide and Appendix C have been updated to include instructions on how to include a scan to the Business Message Suite (BMS) First Notice of Loss (FNOL) message. No changes were made to the BMS, only the expansion of […]
CIECA Webinar to Examine Telematics Impact on Insurance Claims
March 19 webinar examine how auto telematics systems will influence the future claim process. The Collision Industry Electronic Commerce Association (CIECA) announced its next CIECAst webinar will feature Dawn Mortimer, assistant vice president of Internet of Things (IoT)/Telematics Product Management at Verisk/ISO. Mortimer’s presentation, “How Telematics is Driving to Right-Touch Claims,” will be held on […]
Mitchell Launches Consumer First Notice of Loss with Guided Photo Capture for Guidewire
Mitchell publishes the first accelerator for Guidewire Digital to enable consumer first notice of loss with guided photo capture and photo estimating Mitchell and Guidewire Software, Inc. (NYSE:GWRE), a provider of software products to P&C insurers, announced that Mitchell has successfully completed the Ready for Guidewire validation process for two new accelerators. The Mitchell Consumer […]
Canada – CCIF FNOL Assignment Project Reaches Milestone
Throughout 2015, the Canadian Collision Industry Forum (CCIF) has led the first ever collaborative project of auto insurers and collision repairers focused on advances for the industry and consumers. The initiative has focused on the First Notice of Loss Assignment, bringing together leading repairers and insurers with the goal to drive substantial improvement in customer […]