The guide names diagnostic scans, calibration and specialized labor as repair cost drivers and tells policyholders those costs flow into rates. Farmers Insurance published a consumer guide Aug. 31 detailing for policyholders how the cameras, sensors and radar behind advanced driver assistance systems (ADAS) are making collision repairs more complex and expensive, and that repair […]
Caliber Awarded Farmers Insurance National MSO of the Year Award
Farmers Insurance announced that Caliber Collision Centers has been awarded the 2015 National MSO of the Year Award for outstanding operational and customer satisfaction management. Under the leadership of Caliber’s 9,000 teammates across 16 states, Caliber Collision delivered the proactive management and self-discipline required by Farmers to further improve Farmers policy retention and customer value […]
Largest Auto Insurers Added Market Share in 2015
The largest private passenger auto insurers in the U.S. gained market share in 2015. Growth continues long term trend. Since 2000, the largest private passenger automobile insurers have been growing their combined market share and more than half of all private passenger auto insurance in the United States is handled by just five companies. The […]