SCA announced the introduction of its “Shop-Chek” DRP Desk Review Service designed specifically for insurers DRP programs. Unique handling profiles are created for each client’s DRP guidelines under the Shop-Chek program, with respect to alternate parts application, repair methodology, betterment and depreciation policies. Each Shop-Chek review includes direct contact with the DRP shop manager, a […]
Insurance Information Institute Research Shows 79% of Customers Want Insurer to Make a Shop Recommendation
Research by the insurance industry consumer education organization analyzes customer demand for both insurance company collision repair facility referrals and generic crash parts. The Insurance Information Institute’s (I.I.I.) yesterday released a new report, PulsePoints: Home and Auto Insurance, that examines a variety of consumer attitudes and opinions on insurance topics. Among the finding of interest […]
Ameriprise Launches Online Claims Handling for Non-DRP Shops
New ‘Shop of Choice’ program designed to ease repair process through out of network shops. Ameriprise Auto & Home Insurance launched a new program last week that it hopes will improve its collision repair claims service through non-direct repair facilities. The company, which primarily writes auto insurance on a direct to consumer model in 44 […]