For decades collision repair facility operators who oppose insurance company direct repair programs and labor rate setting have sought to have an over 55 year old consent decree applied to today’s industry. The 1963 consent decree reached between the U.S. Justice Department (DOJ) and three insurance industry trade associations has been nominated to be officially […]
Audatex Announces Predictive Analytics Solution to Help Insurers Choose the Optimal Collision Repair Shop
Audatex, a Solera Holdings, Inc. company announced the launch of AudaTarget, its next-generation, online decision-support platform that integrates and analyzes two years’ worth of vehicle and repair data to help insurers determine if a vehicle involved in an accident is repairable or not, and if so, which shop is the best choice to make the […]
Metromile Announces Automated Direct Repair, Rental Car and Claim Payments Programs
With the pay-per-mile insurer’s AI smart claims system, eligible customers can opt-in to automate the collision repair shop and rental car experience as well as claim payments. Metromile, the pay-per-mile car insurance provider in the U.S., announced three new claim process enhancements with automated Direct Repair, Car Rental and Claim Payments Programs, powered by its […]
ASA Collision Repair Leaders Hold Meetings on Capitol Hill
Association shares concerns with legislators over Most Favored Nation clauses included in direct repair contracts. The Automotive Service Association’s (ASA) collision repair leaders met with key members of Congress and staff to discuss the impact of Most Favored Nation (MFN) clauses included in some direct repair agreements (DRP). Under an MFN clause, an insurer is […]
Insurance Information Institute Research Shows 79% of Customers Want Insurer to Make a Shop Recommendation
Research by the insurance industry consumer education organization analyzes customer demand for both insurance company collision repair facility referrals and generic crash parts. The Insurance Information Institute’s (I.I.I.) yesterday released a new report, PulsePoints: Home and Auto Insurance, that examines a variety of consumer attitudes and opinions on insurance topics. Among the finding of interest […]