The United Kingdom Office of Small Business has agreed to meet with The National Body Repair Association (NBRA) to discuss steps to encourage motor insurers to review their repair contracts with vehicle body repair shops with more reasonable timeframes. Many NBRA members who provide car body, scratch, dent and other repair services to motorists across […]
AASP/MA Position Statement Says Insurance Referral Contracts Are Detriment to Industry
The Alliance of Automotive Service Providers of Massachusetts (AASP/MA) has issued a mission statement and a position statement on insurance referral and “program” contracts to effectively communicate its offering to the auto body community and motoring public. AASP/MA’s position statement regarding insurance referral and “program” contracts is as follows: AASP/MA is a pro-consumer association representing […]
Appeals Court Affirms Dismissal of Collision Repair Shop Racketeering Lawsuit Against Insurance Industry
The Appeals Court for the Eleventh Circuit finds lower court dismissal of 2014 class action lawsuit alleging insurers use DRP programs to illegally control non-DRP facilities’ rates was valid. An appeal by the collision repair shop plaintiffs’ appeal to overturn the dismissal of a Federal lawsuit against auto insurance companies failed in late December to […]
1963 Insurance Anti-Trust Consent Decree Nominated for Termination
For decades collision repair facility operators who oppose insurance company direct repair programs and labor rate setting have sought to have an over 55 year old consent decree applied to today’s industry. The 1963 consent decree reached between the U.S. Justice Department (DOJ) and three insurance industry trade associations has been nominated to be officially […]
Audatex Announces Predictive Analytics Solution to Help Insurers Choose the Optimal Collision Repair Shop
Audatex, a Solera Holdings, Inc. company announced the launch of AudaTarget, its next-generation, online decision-support platform that integrates and analyzes two years’ worth of vehicle and repair data to help insurers determine if a vehicle involved in an accident is repairable or not, and if so, which shop is the best choice to make the […]
Metromile Announces Automated Direct Repair, Rental Car and Claim Payments Programs
With the pay-per-mile insurer’s AI smart claims system, eligible customers can opt-in to automate the collision repair shop and rental car experience as well as claim payments. Metromile, the pay-per-mile car insurance provider in the U.S., announced three new claim process enhancements with automated Direct Repair, Car Rental and Claim Payments Programs, powered by its […]
ASA Collision Repair Leaders Hold Meetings on Capitol Hill
Association shares concerns with legislators over Most Favored Nation clauses included in direct repair contracts. The Automotive Service Association’s (ASA) collision repair leaders met with key members of Congress and staff to discuss the impact of Most Favored Nation (MFN) clauses included in some direct repair agreements (DRP). Under an MFN clause, an insurer is […]
Insurance Information Institute Research Shows 79% of Customers Want Insurer to Make a Shop Recommendation
Research by the insurance industry consumer education organization analyzes customer demand for both insurance company collision repair facility referrals and generic crash parts. The Insurance Information Institute’s (I.I.I.) yesterday released a new report, PulsePoints: Home and Auto Insurance, that examines a variety of consumer attitudes and opinions on insurance topics. Among the finding of interest […]