Assured Performance announced they have entered into an agreement with TenPoint Complete to provide special services and pricing to their Certified Repair Provider network. Through this alliance, Assured Performance Certified shops will be able to track their CSI performance and access, measure and manage all aspects of their collision repair business through a newly developed […]
More than 100 Collision Repair Shops Receive AutocheX Premier Achiever Award
Mitchell International today announced the recipients of the 2015 AutocheX Premier Achiever Awards, honoring top performing collision repair shops throughout the U.S. for impeccable customer service. “The AutocheX Premier Achiever Awards’ winners exemplify the level of excellence all shops should aspire to,” said Paul Rosenstein, Vice President, Product Management at Mitchell International. “Specifically, these repair […]
Large U.S. Auto Insurers Drag Industrywide Customer Satisfaction Down
According to the latest research from J.D. Power, the decline in satisfaction is due to price perception. After improving in each of the past two years, a decline in satisfaction among the nation’s largest auto insurers is driving overall industry satisfaction downward as customers react negatively to the perception of price increases, according to the […]