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Assured Performance and TenPoint Complete Announce CSI Service Agreement

July 27, 2016 By CollisionWeek Editor

Assured Performance Network logo

Assured Performance announced they have entered into an agreement with TenPoint Complete to provide special services and pricing to their Certified Repair Provider network. Through this alliance, Assured Performance Certified shops will be able to track their CSI performance and access, measure and manage all aspects of their collision repair business through a newly developed […]

Filed Under: News Tagged With: Agreements Signed, Assured Performance Network, CSI, TenPoint Complete

More than 100 Collision Repair Shops Receive AutocheX Premier Achiever Award

June 21, 2016 By CollisionWeek Editor

Mitchell International today announced the recipients of the 2015 AutocheX Premier Achiever Awards, honoring top performing collision repair shops throughout the U.S. for impeccable customer service. “The AutocheX Premier Achiever Awards’ winners exemplify the level of excellence all shops should aspire to,” said Paul Rosenstein, Vice President, Product Management at Mitchell International. “Specifically, these repair […]

Filed Under: News Tagged With: AutocheX, CSI, Mitchell International

Large U.S. Auto Insurers Drag Industrywide Customer Satisfaction Down

June 20, 2016 By CollisionWeek Editor

According to the latest research from J.D. Power, the decline in satisfaction is due to price perception. After improving in each of the past two years, a decline in satisfaction among the nation’s largest auto insurers is driving overall industry satisfaction downward as customers react negatively to the perception of price increases, according to the […]

Filed Under: News Tagged With: Auto Insurance, CSI

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