25th Anniversary edition examines future of transportation and its impact on collision repair and claims. CCC Information Services Inc. (CCC) today released Crash Course 2020, a data-driven report covering the business, consumer, and technology trends shaping the automotive, claims, and collision industries. Crash Course 2020 marks the 25th anniversary of the industry-leading report, which this […]

CCC Information Services Inc. (CCC) published its 2019 Crash Course report. In the publication, CCC Industry Analyst Susanna Gotsch explores how the auto industry is reimagining and transforming itself to address fundamental shifts in vehicle technology, car ownership, and consumer demand for modern, self-directed experiences. Crash Course draws from a rich variety of resources and […]

Report Highlights Technological and Digital Advancements Taking Hold in Collision Repair Industry CCC Information Services Inc. announced the availability of its 2017 Crash Course, an in-depth report that focuses on the trends and business drivers within the automotive collision industry. This year’s report, “It’s Happening”, examines the technological and digital advancements being broadly embraced by […]

According to the CCC’s 2016 Crash Course report the auto claims and collision repair industries are at an ‘inflection point’ as vehicle technology, driving data, mobility and analytics converge and gain momentum. The report is available online to download. The in-depth report that focuses on the trends and business drivers impacting the auto claims and […]