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Insurance Information Institute Research Shows 79% of Customers Want Insurer to Make a Shop Recommendation

December 16, 2015 By CollisionWeek Editor

Research by the insurance industry consumer education organization analyzes customer demand for both insurance company collision repair facility referrals and generic crash parts. The Insurance Information Institute’s (I.I.I.) yesterday released a new report, PulsePoints: Home and Auto Insurance, that examines a variety of consumer attitudes and opinions on insurance topics. Among the finding of interest […]

Filed Under: Feature Tagged With: Consumer Research, Direct Repair Programs, DRP, III, Insurance Information Institute, Non-OEM Parts

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