While improving from the 35% decline in second quarter of 2020, the first quarter benefited from a weak comparison last year at start of pandemic. The latest available Fast Track Monitoring system data from the Independent Statistical Service Inc. (ISS) showed that claims and losses have continued to rebound from the historic impact from the […]
Collision Claims Down Over 20% in 2020 Compared to Previous Year
While improving versus the over 35% decline in second quarter, the fourth quarter was still down substantially. Earned car years grew at highest rate since 2017. The latest available Fast Track Monitoring system data from the Independent Statistical Service Inc. (ISS) showed that the historic impact of coronavirus lockdowns on private passenger collision claims continued […]
Collision Claims Remained Down Over 20% in Third Quarter Compared to 2019
After declining more than 35% in the second quarter, collision claims recovered as stay-at-home orders eased. Earned car years grew at highest rate in three years. The latest available Fast Track Monitoring system data from the Independent Statistical Service Inc. (ISS) showed that the historic impact of coronavirus lockdowns on private passenger collision claims and […]
CCC Reports December Repairable Appraisals Down Over 19% Compared to 2019
49 states saw declines during the month. The latest CCC Auto Claims Snapshot for December 2020 indicates that the resurgence in the pandemic impacted claims for the month as the decline in claims was higher than its November report. For the month, CCC reports that repairable appraisals in December were down 19.5% compared to 2019. […]
CCC Reports Repairable Appraisals Improved in November Compared to Previous Month
The latest CCC Auto Claims Snapshot for November 2020 indicated that while claims remain down nearly 20% versus the previous year, the percentage decrease improved for the month compared to the year-on-year declines that were recorded in both October and September. According to CCC, repairable appraisal counts were down 18.7% in November compared to the […]
Collision Claims Declined Over 35% in Second Quarter Compared to 2019
Coronavirus lockdowns in the U.S. dramatically impacted quarterly claims and losses in the first half of 2020. Earned car years, however, continued to grow. The latest available Fast Track Monitoring system data from the Independent Statistical Service Inc. (ISS) quantifies the historic impact of coronavirus lockdowns on private passenger collision claims and losses during the […]
CCC Reports October Repairable Auto Claims Down Nearly 20%
The October result is an improvement from September. According to the latest CCC Auto Claims Snapshot covering October 2020, repairable appraisal counts in October were nearly 20% lower than last year. This was an improvement from September, when repairable appraisal counts were down 22.7%. According to CCC, year-to-date repairable appraisal counts are still down nearly […]
CCC Reports May Repairable Claims Counts Down Over 34% Across the U.S.
Year-to-date repairable counts were down over 22%. A few states have seen increases. According to the CCC Auto Claims Snapshot for May 2020, repairable claims counts in the U.S. were down 34.5% overall versus May 2019. After flat claims in the January and February, the imposition of stay-at-home orders as part of the pandemic response […]
Collision Claims Up in Third Quarter of 2019
Auto physical damage indicators influencing collision repair industry volume improved during the third quarter of 2019 compared to the previous quarter. Loss cost continues to increase. According to the latest available Fast Track Monitoring system data from the Independent Statistical Service Inc. (ISS), private passenger collision claims increased in the U.S. during the 12 months […]
J.D. Power Report U.S. Auto Insurance Claims Satisfaction Reaches Record High
Amica Mutual ranks highest in satisfaction in the U.S. Even as drivers continue to log a record number of miles behind the wheel and rack up ever-higher auto insurance claim totals, insurance carriers are rising to the challenge by delivering the highest levels of customer satisfaction ever catalogued by the J.D. Power U.S. Auto Claims […]