J.D. Power finds sluggish digital innovation as home and auto insurance customers continue reliance on personal channels during claim interaction. Property and casualty (P&C) insurance claims were supposed to be the tip of the sword when it came to digital transformation, but the industry is lagging far behind financial services and utilities providers when it […]
Snapsheet and Socotra Launch Joint Platform Across the Entire Insurance Policy Lifecycle
Snapsheet and Socotra announced a joint platform solution built in the cloud that allows insurers to quickly deliver and scale new products to drive more efficient, digital-first experiences spanning the entire policy lifecycle, from quote to claim. Socotra enables insurers to accelerate product development, reduce maintenance costs, and improve customer experiences. Snapsheet Claims software provides […]
NYCM Insurance Selects Snapsheet Payments Software
Snapsheet announced that NYCM Insurance, a personal lines insurance carrier serving customers in New York State, is tapping Snapsheet Payments software to enable digital payments for customers alongside its existing check option. In addition to digitizing payments, Snapsheet will also facilitate faster communication methods during the payments process, power automated workflows, and offer increased transparency […]
Tractable Launches AI Subrogation Solution for Auto Insurers
Tractable announced the launch of AI Subro, a new solution that will help US auto insurers resolve subrogation tasks with artificial intelligence (AI). AI Subro digitizes and accelerates many of the tasks involved in subrogation – the process by which insurers legally pursue third parties that have caused losses to the insured. At present, subrogation […]
Solera Acquires Australia-Based ENData
Solera Holdings, Inc. announced that it has entered an agreement to acquire ENData Pty Ltd, a Brisbane, Australia-based insurance technology provider. ENData’s data-driven property repairs and contents replacement solutions simplify and automate the fulfillment of insurance claims. This acquisition will further solidify Solera’s position as the leading provider of data and technology-enabled solutions that power […]
LexisNexis Report Shows 60% of Auto Claims Being Handled Virtually One Year After Start of Pandemic
LexisNexis Risk Solutions today released its 2021 Future of Claims Report, revealing how the COVID-19 pandemic has accelerated claims automation. The report includes actionable insights for auto insurance carriers to improve their customer experience and turn virtual claims processing into a competitive advantage. The secret? Offering a hybrid model of self-service claims with access to […]
Interview: Atul Vohra, Solera
In our video interview, Vohra, regional managing director for Solera, details the results of its consumer, insurer and repairer research on artificial intelligence and claims technology. In February, Solera released results of a study of over 1600 consumer, insurance and repairer respondents on how digital technologies such as artificial intelligence and self-service claims apps are […]
Solera Research Finds More Than Three-Quarters of Consumers Prefer AI-Automated Claim and Collision Repair Experience
Consumers also favor more digital channels to communicate with repair facilities. New research by Solera Holdings, Inc. found 76% of consumers trust automotive claims driven entirely by Artificial Intelligence (AI). A slightly higher percentage, at 78%, would favor a repair shop that provides more digital channels to communicate. The survey also identified barriers to AI […]
Clearcover Launches Digital Auto Insurance Claims Process Developed with Snapsheet
Clearcover, announced Clear Claims, which advances the company’s digital claims process by offering drivers instant auto insurance claims processing and payment issuance for eligible claims faster than any other carrier. With the Clearcover app, once a claim is submitted, Clearcover automates coverage validation and determines eligibility instantly using a new machine learning model. Partnering with […]
Merimen and Claim Genius Announces Agreement to Deploy Auto Claim AI Solution
Claim Genius and Merimen Technologies announced the signing of a strategic agreement for under which Merimen will bring Claim Genius’s real time damage estimates for passenger vehicles into its TrueSight suite of analytics products. Merimen will then introduce it to its network of global and regional insurance carriers across 10 countries in Asia and the […]