LexisNexis Risk Solutions today released its 2021 Future of Claims Report, revealing how the COVID-19 pandemic has accelerated claims automation. The report includes actionable insights for auto insurance carriers to improve their customer experience and turn virtual claims processing into a competitive advantage. The secret? Offering a hybrid model of self-service claims with access to […]
Interview: Atul Vohra, Solera
In our video interview, Vohra, regional managing director for Solera, details the results of its consumer, insurer and repairer research on artificial intelligence and claims technology. In February, Solera released results of a study of over 1600 consumer, insurance and repairer respondents on how digital technologies such as artificial intelligence and self-service claims apps are […]
Solera Research Finds More Than Three-Quarters of Consumers Prefer AI-Automated Claim and Collision Repair Experience
Consumers also favor more digital channels to communicate with repair facilities. New research by Solera Holdings, Inc. found 76% of consumers trust automotive claims driven entirely by Artificial Intelligence (AI). A slightly higher percentage, at 78%, would favor a repair shop that provides more digital channels to communicate. The survey also identified barriers to AI […]
Clearcover Launches Digital Auto Insurance Claims Process Developed with Snapsheet
Clearcover, announced Clear Claims, which advances the company’s digital claims process by offering drivers instant auto insurance claims processing and payment issuance for eligible claims faster than any other carrier. With the Clearcover app, once a claim is submitted, Clearcover automates coverage validation and determines eligibility instantly using a new machine learning model. Partnering with […]
Merimen and Claim Genius Announces Agreement to Deploy Auto Claim AI Solution
Claim Genius and Merimen Technologies announced the signing of a strategic agreement for under which Merimen will bring Claim Genius’s real time damage estimates for passenger vehicles into its TrueSight suite of analytics products. Merimen will then introduce it to its network of global and regional insurance carriers across 10 countries in Asia and the […]
Solera Announces End-To-End Artificial Intelligence Automotive Claims Platform
Solera Holdings, Inc. today announced its next generation of Qapter, the company’s automotive claims workflow solution driven by artificial intelligence (AI) that provides a globally available end-to-end solution for full digitalization of the modern claims workflow. Solera has made strategic investment into core machine-learning capabilities that will radically transform the claims workflow process. The company’s […]
State Farm Venture Capital Arm Looks for Start-Ups to Fund
State Farm Ventures highlighted its search for disruptive technologies that would benefit State Farm Policy holders and has added the ability to pitch ideas at its new website. State Farm Ventures, a wholly owned subsidiary of State Farm, launched in 2018 with a $100 million investment commitment and has already provided funding to nine companies. […]
Clearcover Partners with Snapsheet for Claims Management Platform
Snapsheet announced a new strategic partnership with Clearcover, an auto insurance startup. The collaboration between the two Chicago-based insurtech companies integrates Snapsheet’s claims management software to power Clearcover’s approach to auto insurance. Snapsheet’s software-as-a-service (SaaS) claims management platform provides engagement tools from electronic first notice of loss (eFNOL) to directly depositing payments into customers’ bank […]
Mitchell Announces AI-Enable Intelligent Estimating Solution
Mitchell today announced U.S. commercial availability of Mitchell Intelligent Estimating an artificial intelligence (AI)-enabled claims automation solution. The solution, first announced at Mitchell’s mPower Conference in October 2019, provides an end-to-end framework that leverages artificial intelligence, a cloud-based estimating system, and patent-pending intellectual property and data – which turns photos of damaged vehicles into component-level […]
Ageas UK Using Tractable AI on Auto Claims
For the first time, one of the UK’s insurers is employing artificial intelligence (AI) to create end-to-end assessments and estimates of vehicle damage. Ageas is using an AI solution developed by Tractable to support some of the complex tasks that a human assessor would normally carry out when evaluating vehicle damage. For example, the AI […]