The Collision Industry Electronic Commerce Association (CIECA) announced today that several CIECA Board of Trustees member companies named new representatives to sit on the board in 2022. “We welcome all of the new representatives to CIECA’s Board of Trustees,” said Paul Barry, CIECA’s executive director. “Their diverse backgrounds will enable them to best support CIECA’s […]
Interview: Susanna Gotsch, CCC Intelligent Solutions, Details Collision Repair Claims Trends
Gotsch discusses data on 2021 claims and the factors influencing collision repair and insurance claims markets into next year. Average cost per part running 8% higher in 2021. Labor rate growth hasn’t accelerated in 2021, but is expected higher in 2022 in wake of labor shortage. In our video interview, Susanna Gotsch, Senior Director, Industry […]
CCC Reports $176.6 Million in Revenue During Third Quarter
CCC Intelligent Solutions Holdings Inc. (CCC) (NYSE: CCCS) announced total revenue was $176.6 million for the third quarter of 2021 ended September 30, compared to $157.8 million for the third quarter of 2020. Adjusted for the impact of the divestiture of a portion of its professional services casualty solution in December 2020, total revenue grew […]
Amica Mutual Expands Relationship with CCC
CCC Intelligent Solutions (CCC) announced today an extension of its relationship with Amica Mutual Insurance Company. From first notice of loss to resolution, Amica will leverage CCC’s advanced AI and mobile solutions to meet the evolving needs of its policyholders. “Amica has built its reputation by delivering exceptional claims experiences to our customers,” said Hank […]
CCC Launches Touchless Auto Estimates with Line Level Detail to Enable Straight-Through Processing
CCC Intelligent Solutions Inc. announced a straight-through claims processing (STP) solution powered by artificial intelligence (AI), CCC Estimate-STP. The system uses advanced AI and insurer-driven rules to automatically initiate and populate detailed and actionable estimates in seconds, making touchless estimates a reality. In market with four national insurers, including USAA, CCC Estimate – STP offers […]
CCC Launches Recovery Assistant App with USAA
CCC Intelligent Solutions Inc. introduced Recovery Assistant, the first mobile experience for casualty claims resolution. Recovery Assistant creates a mobile channel to quickly and efficiently capture information to accelerate third-party claims resolution. USAA collaborated with CCC to bring this innovative capability to reality and further enable the insurer’s digital-first strategy. USAA is also the first […]
Sedgwick Selects CCC for Mobile and AI-Powered Auto Claims Solutions
Sedgwick, a global provider of technology-enabled risk, benefits and integrated business solutions, and CCC Intelligent Solutions Inc. announced a multiyear agreement whereby CCC’s mobile and artificial intelligence (AI) claims capabilities will power Sedgwick’s auto appraisal offering and related workflows. The agreement will help redefine Sedgwick’s auto appraisal capabilities, enabling the auto claims services provider to […]
CCC Receives Cloud Computing Award
CCC Intelligent Solutions has been named a top technology company in the software as a service sector by Business Intelligence and honored with a 2021 Stratus Award. The 2021 Stratus Awards recognizes companies and individuals innovating in the Cloud through differentiated technology offerings that advance industries and improve lives. “CCC is excited to be recognized […]
CCC Reports $166 Million Revenue in Second Quarter
CCC Intelligent Solutions Inc. (NYSE: CCCS), announced total revenue was $166.8 million for the second quarter ended June 30, up from $150.7 million for the second quarter of 2020. Adjusted for the impact of the divestiture of a portion of its First Party Clinical Services casualty solution in December 2020, total revenue grew 16% in […]
Toyota Partners with CCC on Mobile Collision Assistance Service
Post-collision guidance feature helps Toyota and Lexus drivers file claim, find collision repair shop, through smartphone app. Toyota and Lexus drivers now have a new assistance service available to them in the moments following a collision. Collision Assistance, a just-in-time support service, is now available to drivers within the Toyota and Lexus mobile app. The […]
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