CCC Information Services Inc. (CCC) and BMW of North America (BMW) announced that the vehicle manufacturer will use CCC Promote technology to provide dealers with a new marketing solution to price and promote parts to thousands of collision repair facilities while estimates are being written. CCC Promote offers OEMs a way to present promotional pricing […]
CCC Introduces Photo-Estimating Lead Capture Tool for Collision Repair Facilities
CCC Information Services Inc. announced the launch of its CCC Engage Photo Estimate, a new lead generation tool for collision repairers. The Photo Estimate capability enables repairers to receive and respond to digital estimate requests submitted by consumers any time of day or night. Automated, immediate responses guide consumers in providing necessary information, including vehicle […]
Nissan North America Partners with CCC for Collision Repair Parts Marketing
CCC Information Services Inc. (CCC) announced today that Nissan North America Inc. has selected CCC to support its collision repair parts marketing and sales efforts. Nissan will leverage CCC Promote to support dealers across the U.S. in offering promotional parts pricing to collision repairers as estimates are being written within the CCC ONE Platform. In-market […]
CCC Partners with Clearent to Provide Collision Repair Facilities with Integrated Credit Card Processing
CCC Information Services Inc. (CCC) announced today its CCC ONE Platform now integrates with leading credit card payment processer, Clearent, offering collision repair customers a simple way to handle customer-to-shop payments. The CCC Payments feature enables users to initiate and reconcile credit card payments within CCC ONE and offers visibility and oversight into accounting processes. […]
Southeast Toyota Distributors Selects CCC for Collision Repair Parts Marketing
CCC Information Services Inc. (CCC) announced that Southeast Toyota Distributors, LLC will leverage the CCC Promote technology to provide its dealers with a new marketing solution to price and promote parts to thousands of collision repair facilities while estimates are being written. CCC Promote is powered by the CCC ONE platform used by 25,000 repairers […]
CCC Enables Collision Repair Facilities to Reach 1 Million Monthly Customer Engagement Milestone
CCC Information Services Inc. (CCC) announced today that a new customer engagement milestone was reached through its CCC ONE Platform. In the third quarter, CCC ONE powered nearly three million unique digital connections, one million in a single month, and enabled collision repair facilities to exchange more than 13 million individual messages with the customers […]
CIECA October 15 Webinar Features CCC’s Susanna Gotsch
The Collision Industry Electronic Commerce Association (CIECA) announced its next webinar will be held on Tuesday, October 15th at 11 a.m. CDT and feature Susanna Gotsch, director, industry analyst, at CCC Information Services. Gotsch will examine how changes to the automobile have impacted both vehicle loss costs and vehicle accident frequency during 2019 in the […]
Volvo Car USA Launches Post-Accident Collision Repair Guidance Service Using CCC
Following an accident consumers will receive a text with a link to web-based application with collision repair information. Volvo Car drivers will now have help at their fingertips in the minutes following an accident, via their smartphones. Volvo Car Accident Advisor provides users a mobile, post-accident experience that serves up emergency services and checklists, guided […]
Total Loss Valuation Class Action Lawsuit Filed Against Allstate and CCC in Alabama
Suit alleges auto insurer undervalues total loss claims using CCC’s software. In a Federal Class Action lawsuit filed in Alabama on Wednesday, plaintiffs allege that Allstate Insurance systemically undervalues automobile total loss claims using CCC ONE Market Valuation Reports. The complaint alleges that Allstate and CCC have engaged in a scheme to artificially deflate the […]
Interview, CCC Information Services on ADAS
Information provider details increased claim cost due to Advanced Driver Assistance Systems and how they are influencing estimating process and repair information access. As the share of newer vehicles with Advanced Driver Assistance Systems (ADAS) installed has grown each year, collision repair facility operators have had to invest in the latest technology to repair these […]