Opus IVS, formerly DrewTech, announced the availability of a new collision repair scanning solution, ScanSafe, that brings together OEM scanning, aftermarket quick scanning, calibration, programming, and live diagnostic support through a consistent user interface. ScanSafe integrates into the existing workflow of CCC ONE users, making it easy to conduct pre-scans, in-process scans, and post-repair scans. […]
CCC Introduces Two-Way, Real-Time Texting to Connect Insurers and Policyholders
CCC Information Services Inc. (CCC) announced the expansion of its digital customer experience offering to include two-way, real-time text capabilities. Available today, CCC Quick Chat provides dynamic two-way texting to make it easy for insurers to engage with policyholders throughout the customer journey – from policy to claims and across all lines of business. In […]
CCC Reports Repairable Appraisals Down Almost 15% in August Compared to 2019
U.S. auto physical damage repairable appraisals improved in August compared to the previous month as severe weather in several areas of the country bolstered comprehensive claims according to the CCC Auto Claims Snapshot for August. According to CCC’s latest report, overall repairable appraisal counts for the U.S. were down 14.9 percent in August 2020 versus […]
Service King Selects CCC for Parts eCommerce
Service King transitions systemwide to CCC ONE Repair Management Technology and the CCC Parts Network. CCC Information Services Inc. (CCC) announced that Service King Collision has named CCC its parts eCommerce provider. Part of the CCC ONE repair management platform, CCC Parts connects collision repairers to an extensive network of parts suppliers, streamlining parts ordering […]
CCC Reports July Repairable Appraisals Down 20.5% Compared to 2019
U.S. repairable appraisals continued to improve following April low. According to the CCC Auto Claims Snapshot – July 2020, U.S. repairable appraisal counts continued to recover, though slowly. For the month of July, repairable appraisals were down 20.5% compared to July 2019 in the U.S. The July result is an improvement from the 45 percent […]
Volkswagen Car-Net selects CCC Information Services for Insurance Telematics Services
CCC Information Services Inc. and Volkswagen Car-Net announced today that CCC has become the automaker’s exclusive provider of insurance telematics services for the newest generation of VW Car-Net, included in most model year 2020 and 2021 vehicles. Upon customer consent, the CCC X data exchange will utilize driving data from Volkswagen Car-Net, the automaker’s connected […]
Audi of America Selects CCC for Collision Repair Parts Marketing Solution
Vehicle manufacturer will use CCC promotional part pricing solution. CCC Information Services Inc. (CCC) announced today that Audi of America has entered into a multi-year agreement with CCC to use CCC Promote as its sole parts promotion solution, supporting Audi dealers across the United States. CCC Promote enables Audi to offer promotional pricing on parts […]
Dan Risley Elected to Collision Industry Foundation Board of Trustees
The Collision Industry Foundation (CIF) announced the election of Dan Risley, Vice President of Quality Repair and Market Development for CCC Information Services, Inc. as the newest member of its Board of Trustees. Risley has been an engaged supporter of CIF for many years, beginning with his work creating and executing a fundraising program that […]
CCC Reports on Parts eCommerce and Marketing Adoption
CCC Information Services Inc. (CCC) reported today significant growth in the adoption of its parts eCommerce and marketing capabilities, signaling a shift in how collision parts are promoted and purchased within the industry. The volume of electronic parts orders through its system by collision repairers has grown nearly 20x over four years. The company also […]
Interview: Susanna Gotsch, CCC Information Services
In our video interview, Gotsch provides insight into the information provider’s May claims report. While collision repair facilities have remained open as essential businesses during the pandemic, CCC’s report on auto claims in May quantified the impact of reduced driving on repairable claims across the U.S. In our video interview embedded below, Susanna Gotsch, Director, […]