Yu provides an in-depth look into the CCC Moments of Truth study on the key drivers of customer satisfaction. In October, CCC Intelligent Solutions (NASDAQ:CCCS) released findings from its Moments of Truth study identifying the key drivers of customer satisfaction and retention in the auto claims and collision repair process. The study identified the critical […]
asTech Announces adasThink Integration with CCC
Repairify announced a new integration between its ADAS-focused platform, adasThink, and CCC ONE, the estimating and repair management software from CCC Intelligent Solutions Inc. (CCC). This collaboration aims to provide collision repair shops with seamless access to advanced driver assistance systems (ADAS) insights, helping to enhance repair precision, increase efficiency and reduce cycle times. The […]
Healthcare and Technology Executive Neil de Crescenzo Joins CCC Board
CCC Intelligent Solutions Holdings Inc. (NASDAQ:CCCS) announced the appointment of Neil de Crescenzo to its Board of Directors. Mr. de Crescenzo brings decades of expertise in the healthcare and technology sectors and proven success in deploying technology at scale across industries. His addition strengthens CCC’s commitment to bolstering its market position and driving long-term value […]
CCC Receives 2024 Insurance Luminaries Recognition
CCC Intelligent Solutions Inc. (CCC) has been named to PropertyCasualty360’s Insurance Luminaries Class of 2024 in the category of Technology Innovation. This recognition highlights the CCC Intelligent Experience (IX) Cloud platform, which delivers real-time insights and AI-powered automation to enable faster, more informed business decisions across the ecosystem of providers that come together to bring […]
CCC Reports Revenue of Over $238 Million in Third Quarter
CCC Intelligent Solutions Holdings Inc. (NASDAQ: CCCS), total revenue was $238.5 million for the third quarter of 2024 ended September 30, an increase of 8% from $221.1 million for the third quarter of 2023. GAAP gross profit was $183.4 million, representing a gross margin of 77%, for the third quarter of 2024, compared with $163.1 […]
ALLDATA Repair Planner Available on CCC Secure Share Network
ALLDATA has announced that the ALLDATA Repair Planner, the latest addition to the company’s integrated collision repair platform, is now available on the CCC Secure Share network. This means that ALLDATA Repair Planner customers can have their estimates imported automatically and securely from CCC Secure Share to ALLDATA Repair Planner. CCC Secure Share makes it […]
CCC Study Identifies Key Drivers of Customer Satisfaction and Retention in the Auto Claims and Collision Repair Process
Research shows strong link between insurer and collision repairer customer satisfaction, carrier’s customer retention not tied to satisfaction. CCC Intelligent Solutions Inc. (NASDAQ: CCCS) today released the findings from its Moments of Truth study identifying the key drivers of customer satisfaction and retention in the auto claims and collision repair process. The study defines “moments […]
CCC Reports Total Cost of Repair Up 3.7% in First Half of 2024
Third quarter Crash Course report explores trends impacting auto claims and collision repair. CCC Intelligent Solutions Inc. (NASDAQ:CCCS) today published its Crash Course Q3 2024 Report, identifying the key trends that will shape the auto claims and collision repair industry in 2025. The report examines pressing challenges such as the impact of inflation and labor […]
CCC Launches Collision Repair Facility Payroll Management Solution
CCC Intelligent Solutions Inc. (NASDAQ: CCCS) announced today the launch of CCC Payroll, a new solution designed to streamline payroll management for collision repair facilities. Integrated into the CCC ONE platform, CCC Payroll enables shops to track production and labor, and streamline payroll within a single system, simplifying the payroll process from start to finish […]
Justin McWhirter Named Chief Information Officer at CCC
CCC Intelligent Solutions Inc. (NASDAQ: CCCS) announced today the appointment of Justin McWhirter as chief information officer (CIO) following the retirement of CIO Bill Rocholl, who held the position since 2013. McWhirter will oversee the company’s IT operations, enhancing the day-to-day operations of existing applications, while also accelerating the pace of innovation and driving AI […]
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