The Automotive Service Association (ASA) board of directors approved a new five-year strategic plan at its 2002 spring meeting. Titled “Looking Forward,” the plan calls for ASA to be the automotive aftermarket’s “premier resource for information and education.” The five-year planning project was initiated in 2001. A planning team — consisting of ASA members, directors […]
Caldwell NACE Keynote Focuses on Achievements and the Achievable
Kevin Caldwell, chairman of the 1999 International Autobody Congress and Exposition (NACE), opened the event with a keynote speech December 3 focusing on the industry’s accomplishments during 1999 and reminded the audience what is still left undone. Caldwell spoke about perceived declines in flat rate labor times and the progress made to recognize costs to […]
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