The guide names diagnostic scans, calibration and specialized labor as repair cost drivers and tells policyholders those costs flow into rates. Farmers Insurance published a consumer guide Aug. 31 detailing for policyholders how the cameras, sensors and radar behind advanced driver assistance systems (ADAS) are making collision repairs more complex and expensive, and that repair […]
Most Profitable States for Auto Insurers in 2024
Auto physical damage insurers posted their best year in a decade after three straight years of losses, with only one state in the red. Private passenger auto physical damage insurance returned to profitability in every state but one in 2024, according to the latest data from the National Association of Insurance Commissioners (NAIC), capping a […]
J.D. Power Finds Nearly One-Third of Insurance Customers Use AI to Research, Shop and Service Policies
Just 13% of customers say they have used AI to process a claim, even as 29% use it to research coverage and shop for policies. Nearly one-third of auto and home insurance customers, 29%, have used artificial intelligence tools to research products and coverage, service their accounts, understand what their policy covers before submitting a […]
Lemonade Car Insurance Launches in Florida
Lemonade Inc. (NYSE: LMND) said Aug. 26 that its Lemonade Car auto insurance product is now available in Florida, extending the app-based carrier’s telematics-priced coverage into what the company describes as one of the largest and fastest-growing personal auto markets in the country. With Florida added, Lemonade said its Car product is now sold in […]
Auto Insurance Shopping Growth Slows in Second Quarter as Exclusive Agents Retake Channel Lead
Nearly half of all policies in force were shopped in the previous 12 months even as year-over-year growth cooled to 1.4%. U.S. auto insurance shopping grew 1.4% year over year in the second quarter of 2026 and new policy growth eased to 3.3%, according to data released Aug. 17 by LexisNexis Risk Solutions. Both slowed […]
Illinois Governor Signs Auto Insurance Right to Appraisal Law
Public Act 104-0767 requires an appraisal provision in policies carrying first-party physical damage coverage beginning July 1, 2027. Illinois Gov. JB Pritzker signed House Bill 4160 into law Aug. 7, establishing a statutory right to appraisal for disputes over the amount of a loss on automobile physical damage claims. The measure, now Public Act 104-0767, […]
Auto Insurance Rates Rose in 27 States in the First Half of 2026
Insurify projects 32 states will post increases by year’s end, with Connecticut facing the steepest. Full-coverage car insurance rates rose in 27 states during the first six months of 2026, reversing a 6% national decline the year before, according to Insurify Inc.’s 2026 Mid-Year Auto Report released Aug. 11. The online insurance comparison platform projects […]
GEICO Files Two More Florida Auto Rate Decreases Covering 1.3 Million Drivers
GEICO has filed two additional auto insurance rate decreases in Florida that will lower premiums for more than 1.3 million customers in the state, the insurer said Aug. 6. The filings give GEICO three Florida rate reductions in the past year. The company said it has cut annual premiums for Florida drivers by more than […]
Illinois Governor Signs Auto Insurance Rate Review Law Over Insurance Industry Objections
Three trade associations warn of higher premiums and fewer coverage options as new law takes effect July 1, 2027. Illinois Gov. JB Pritzker signed legislation Aug. 4 giving the Illinois Department of Insurance authority to challenge automobile insurance rate filings it determines are excessive, inadequate or unfairly discriminatory, drawing a joint statement of opposition from […]
Progressive Says It Has Become the Largest U.S. Personal Auto Writer
The company says it captured roughly 75% of industry premium growth in 2025 and is now cutting rates across states representing 63% of its premium base as claim frequency declines. The Progressive Corporation (NYSE: PGR) has become the largest writer of U.S. personal auto insurance measured by trailing 12-month direct premiums written, Personal Lines President […]
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