Rate increases due to increasing driving, claim frequency and severity impacting consumer price satisfaction. A combination of record numbers of miles driven, increased frequency and severity of collisions, and extreme weather has crimped U.S. auto insurer profitability, resulting in rate increases for 26% of customers and a strain on customer satisfaction. According to the J.D. […]
Agreement Reached on North Carolina Auto Insurance Rates
Insurance Commissioner Mike Causey announced the signing of a settlement agreement with the North Carolina Rate Bureau in response to the Rate Bureau’s Feb. 1, request for a 13.8 percent increase in auto insurance rates. The North Carolina Department of Insurance agreed to a lower average increase of 2.2 percent – a savings of more […]
Autonomous Vehicles Will Add $81 Billion in New Premiums for Auto Insurers by 2025
According to a report by Accenture, while the long-term impact of autonomous vehicles will reduce the need for auto insurance, initially they will expand the insurance business. Insurance coverage for autonomous vehicles will bring $81 billion in new premiums to the U.S. auto insurance industry over the next eight years, driven by risks related to […]
J.D. Power Reports Canadian Auto Insurance Customer Satisfaction Climbs Despite Premium Increases
The Co-operators Ranks Highest in Customer Satisfaction in Alberta, Atlantic and Ontario Regions; Industrial Alliance Ranks Highest in Quebec Customer satisfaction with auto insurance in Canada increases for the second consecutive year despite nationwide premium increases, according to the J.D. Power 2017 Canadian Auto Insurance Satisfaction Study, released today. “It does seem counterintuitive to see […]
State Farm to Consolidate Facilities
State Farm Mutual Automobile Insurance Company announced plans last week to exit eleven facilities in stages over the course of several years, beginning in 2018. The work from these facilities will move to the company’s headquarters in Bloomington, Ill., its offices in Atlanta, Dallas, and Phoenix, as well as a number of existing locations across […]
Facing Modest Rate Increases, Auto Insurers Increase Reliance on Service, Agents
Latest J.D. Power Auto Insurance Shopping research shows reliance on customer service to drive satisfaction. Erie Insurance tops satisfaction ranking for fifth consecutive year. Amid a second straight year of stagnant auto insurance shopping activity and modest rate increases, auto insurance companies have grown increasingly reliant on great customer service, personalized advice and strong agents […]
Large Auto Insurers Added Market Share in 2016
The top 25 private passenger auto insurers in the U.S. gained market share in 2016. Change in rank of top 10. Since 2000, the largest private passenger automobile insurers in the U.S. have been steadily growing their combined market share and more than half of all private passenger auto insurance in the United States is […]
House Passes Legislation to Eliminate Antitrust Exemption on Health Insurance, Possible Precedent for Repeal of Property-Casualty Exemption
Insurance group concerned about impact on other types of insurance. ASA sees opportunity for meaningful insurance reform. The U.S. House of Representatives passed H.R. 372, the Competitive Health Insurance Reform Act of 2017 on Wednesday by a vote of 416-7. The bill would repeal the limited antitrust exemption for health insurers established by the McCarran-Ferguson […]
GM’s Maven Car Sharing Adds Monthly Option for Members that Includes Insurance
Transportation option is available in Los Angeles and San Francisco. Initial vehicles include the Chevrolet Tahoe and extended-range electric Chevrolet Volt. Maven, General Motors’ car sharing brand, has expanded its offerings to include a new monthly service, Maven Reserve. Maven members pay a monthly fee to reserve a new GM vehicle loaded with technology for […]
Auto Physical Damage Insurance Underwriting Profit Declined from 2005-2015
Latest statistics from the National Association of Insurance Commissioners indicates that the percentage of premiums going to pay losses has increased. Data contained in the National Association of Insurance Commissioners (NAIC) report on profitability by insurance line in 2015, released this month, illustrates the increasing percentage of underwriting dollars going to pay claims on auto […]